Questions are an important means by which students actively participate in and exercise some control over the moment-to-moment focus of writing center conferences. Through quantitative and qualitative analysis of student questions in 35 writing center conferences, we examined the frequency and type of students' questions, finding no differences…

In this study, we quantitatively analyze the discourse of experienced writing center tutors in 10 highly satisfactory conferences. Specifically, we analyze tutors' instruction, cognitive scaffolding, and motivational scaffolding, all tutoring strategies identified in prior research from other disciplines as educationally effective. We find that…

Writing center tutors know that improving writing skills requires sustained effort over a long period of time. They also know that motivation--the drive to actively invest in sustained effort toward a goal--is essential for writing improvement. Because motivation can direct attention toward particular tasks and increase both effort and…

During their rapid growth in the 1970s and 1980s, writing centers came to depend on "lore," what Stephen North defines as "knowledge about what to do," based on practice and inherited by one generation of practitioners from the previous one. This lore has been codified as "cherished beliefs," "default(s)," or the "bible." Codified writing center…

In this microanalysis, a university writing center conference with an experienced tutor and a student he has never met before is analyzed for the tutor's use of direct instruction, cognitive scaffolding, and motivational scaffolding. Along with verbal expressions of scaffolding, this analysis also considers the tutor's hand gestures--topic…