This study explored the role of artificial intelligence (AI)-powered conversational agents in human-computer interaction, particularly in the post-coronavirus (COVID-19) era, where digital technologies are central to healthcare, customer service, and education sectors. The research investigated the disruption of context continuity when users…

This perspective piece explores the transformative potential and associated challenges of large language models (LLMs) in education and how those challenges might be addressed utilizing playful and game-based learning. While providing many opportunities, the stochastic elements incorporated in how present LLMs process text, requires domain…

Natural Language Generation (NLG) is the process of generating natural language text from an input, which is a communicative goal and a database or knowledge base. Informally, the architecture of a standard NLG system consists of the following modules (Reiter and Dale, 2000): content determination, sentence planning (or microplanning) and surface…

Presents principles of dialog cooperativity derived from a corpus of task-oriented spoken human-machine dialog. Analyzes the "corpus" to produce a set of dialog design principles intended to prevent users from having to initiate clarification and repair metacommunication that the system would not understand. Proposes a "more…

This discussion of the utilization by computer designers and users of metaphors as organizing structures for dealing with the complexity of behavior of human/computer interfaces begins by identifying three types of metaphor that describe various aspects of human-computer interface design, i.e., activity, mode of interaction, and task domain. The…

Unlike conventional information retrieval systems, natural language processing (NLP) systems translate queries automatically into the language of the system. This paper discusses the potential impact of NLP on both the indexing and retrieval of text and examines some current NLP projects and systems that have established knowledge bases in narrow…

Describes SHRIF, a System for Heuristic Retrieval of Information and Facts, and the medical knowledge base that was used in its development. Highlights include design decisions; the user-machine interface, including the language processor; and the organization of the knowledge base in an artificial intelligence (AI) project like this one. (57…

Evaluation models are being developed for assessing artificial intelligence (AI) systems in terms of similar performance by groups of people. Natural language understanding and vision systems are the areas of concentration. In simplest terms, the goal is to norm a given natural language system's performance on a sample of people. The specific…

Computer-based Natural Language Processing (NLP) is the key to enabling humans and their computer-based creations to interact with machines using natural languages (English, Japanese, German, etc.) rather than formal computer languages. NLP is a major research area in the fields of artificial intelligence and computational linguistics. Commercial…

This paper explores languages for communicating precise ideas within limited domains, which include mathematical notation and general purpose and high level computer programming languages. Low-level properties of such natural artificial languages are discussed, with emphasis on those in which names are chosen for concepts and symbols are chosen…

This paper examines the problem of automatic explanation of reasoning, or the ability of a program to discuss what it is doing in some understandable way, particularly as part of an expert system. An introduction presents a general framework in which to view explanation and reviews some of the research in this area. This is followed by a…

This paper presents background information about the development and functions of hypertext and predicts future changes in converting text into hypertext. The paper describes hypertext as a computer system that allows the interconnection of information in a way that is "transparent" (does not intrude on or interfere with the reader's…

In a step toward creating a robust natural language understanding system which detects and avoids miscommunication, this artificial intelligence research report provides a taxonomy of miscommunication problems that arise in expert-apprentice dialogues (including misunderstandings, wrong communication, and bad analogies), and proposes a flexible…

Offers suggestions for developing interactive language programs for classroom use using a microcomputer, and cites educational principles involved: concern is production of language; children learn language by modeling; computer is motivating factor; and student should not be passive receiver of computer program. A program entitled "Writing…

Compares artificial intelligence and information retrieval paradigms for natural language understanding, reviews progress to date, and outlines the applicability of artificial intelligence to question answering systems. A list of principal artificial intelligence software for database front end systems is appended. (CLB)