The study analyzes, for readability and difficulty, the language of 50 commonly used application forms. The forms were compared with respect to length, readability, t-unit density, and word-length variables. Forms were also compared against two word-frequency lists. Results show that many of the words appearing often on forms do not appear on the…

Features are discussed that are critical to the comprehension of texts and that readability formulas cannot handle. The critique and alternative analyses are confined to public and institutional documents and are based on research in cognitive psychology and psycholinguistics. Two types of comprehensibility complications are examined, those…