This study aims to explain how language plays a significant role in improving the performance of regional development banks in Indonesia. The method used was qualitative with a questionnaire instrument involving 6 regional development banks in Indonesia. Some of the main findings are 24 statements were found, 19 of which fall into 5 categories,…

The paper explores the "in situ" negotiation of in/exclusion in and through language in a multilingual professional setting, paying special attention to the relationship between language and space. We argue that multilingual practices and material space are co-constitutive; individuals enact group membership and professional roles…

Questions surrounding mobility and migration are often connected to matters of language, citizenship, socio-economic status and class that are inherently unequal between developed and less-developed nation states. Scholars of geography and demographics have conceptualized both internal and external/international migration with "push" and…

In this dissertation project, I examine how professionals in the South use their Southern United States English (SUSE) to communicate in business situations. My goals are to (1) understand how regional language variety rhetorically shapes written professional communication and (2) establish a pedagogical framework for business writing that attunes…

The current study examines how Japanese and international care workers at a geriatric healthcare facility in Japan manage one of the most fundamental elements of handover interactions -- person reference and recognition to identify a particular care receiver and discuss their specific conditions and needs. By using Conversation analysis (CA) as a…

Informed by critical data literacy efforts to promote social justice, this paper uses qualitative methods and data collected during two years of workplace ethnography to characterize the notion of critical novice data work. Specifically, we analyze everyday language used by novice data workers at DataWorks, an organization that trains and employs…

The dominant analytical approaches to Lingua Franca English interactions are largely influenced by a structuralist orientation that prioritizes verbal resources in localized face-to-face contexts. This article argues that recent developments in globalization, mobility, and digital communication call for a more complex orientation to the focus and…

Becoming a professional worker involves a wide range of cognitive, social, and cultural processes that have received extensive attention over the past decades amongst various disciplines. It is also not external to language use and communication. Novices in any occupation have to learn technical terms and are expected to master specific discourse…

Taking the Norwegian construction industry as its site of study, this article discusses under which conditions migrant workers in the Norwegian construction industry obtain the status as new speakers in the workplace. These conditions are determined by language proficiency requirements and speaker hierarchies that are constructed through language…

In the highly multicultural workplace of today's multinational corporations (MNCs), translating across different cultures becomes a crucial issue. But what precisely counts as culture in the global workplace of the MNC? What does it exactly mean to be able to translate across cultures under the regimes of evaluation adopted by MNCs? In this…

This paper investigated the language resources needed for communication in Vietnam's import/export services and the level of alignment with the associated English for Specific Purposes (ESP) course. To examine the communicative practices used in this workplace, the study employed methods of semi-structured interviews and a collection of 48 emails…

Foreign language education primarily aims to cultivate learners' competence to communicate in an additional language. However, the meaning of communication competence is not entirely transparent, especially given the current neoliberal valorization of communication in the knowledge economy. The meaning of communication can be scrutinized in two…

This edited volume brings together 10 cutting-edge empirical studies on the realities of English language learning, teaching and testing in a wide range of global contexts where English is an additional language. It covers three themes: learners' development of interactional competence, the organization of teaching and testing practices, and…

This single-case study explored the experiences of a U.S. professional working in China by focusing on his discursive performance in negotiating a third space at work with people from the target culture. The results revealed that the foreign professional demonstrated a strong desire to creatively appropriate the target language as his own use,…

This article explores the issues of pronunciation and comprehension in the English as a lingua franca (ELF) context of pilot--air traffic controller radiotelephony communication, and how these are handled in the proficiency rating scale globally used to assess pilots and air traffic controllers engaging in international flight and air traffic…