Discusses two kinds of power, position power and personal power, then examines the use of both in varying situations. Examines various levels of change, from knowledge and attitude, to individual behavior and organizational performance, which are then analyzed in terms of two change cycles-participative and coerced. (Author)

An organizational workshop for staff members focused on organizational change through identification of problems, one-to-one communication, and the writing of contracts for behavioral change. Contract forming assists members to agree on definition of problems, to involve and commit themselves, and to define processes for change. (EA)