The research aim is to contribute to scholarly inquiry on best practices for institutional leaders in health care organizations who are leading improvement work. The goal is to investigate how a specific sustainable continuous improvement methodology--lean management (LM)--is experienced by leaders charged with implementing it to improve health…

Advancement offices have their share of management issues. Do any of these situations sound familiar? An underachieving alumni director should have been let go long ago, but without a single bad performance review, he can't be fired. A development officer hires the wrong person and now spends too much time supervising her. A high-performing…

Reviews provisions of a British Teacher Training Agency Headteacher Leadership and Training Programme (HEADLAMP) from principals' perspective, based on a cohort study investigating attitudes toward issues such as program management, needs assessment, local education authorities' role, and funding and quality. Responses were positive, but questions…

The four phases of developing a supervisory training program are discussed: (1) identifying training needs, (2) designing training to meet these needs, (3) conducting programs, and (4) evaluating training effectiveness. Supervisory skills, main categories of training materials, and types of evaluation are outlined. (MW)

Describes a program developed by the Association of California Community Colleges to provide one-year mentoring experiences between veteran administrators and administrative staff who aspire to leadership positions. Sample program forms illustrate the program's administration. Discusses the results of an assessment survey completed by 391 of the…

This summary report presents a synthesis of discussions at a national colloquium on "Mastery Leadership in Student Development Services," sponsored by the American College Testing Program and the National Council on Student Development. Following introductory material on the colloquium,"Beyond Management to Leadership," by John S. Keyser, this…

This book is the primary text for the Certified Camp Director Program and the Basic Camp Directors Course sponsored by the American Camping Association (Indiana). It provides an orientation for new and prospective camp directors and a quick reference for experienced camp directors. The book covers the following topics: (1) an historical overview…

The University of Tennessee's management training and development efforts are described. The program is designed to improve the performance of academic and nonacademic department heads (middle managers) and includes an 8-day workshop called the Institute for Leadership Effectiveness. In addition to the attention given to the formation of networks,…

This guide looks at demands on leaders and managers in adult and community learning (ACL) in the roles and issues they face in the context of quality improvement (QI). It suggests practical approaches for improving the quality of provision for adults. The guide's design builds on current practice toward the desired state of excellence in all…

This report examines the types of professional development necessary to implement successful online learning initiatives. The potential for schools utilizing online learning is tremendous: schools can develop new distribution methods to enable equity and access for all students, they can provide high quality content for all students and they can…