This two-part learning module was designed to assist student personnel administrators in developing and implementing a training program for student peer counselors. Introductory material presents a rationale for such training programs, examining the usefulness of peer counselors in meeting the informational needs of students at minimal cost and…

One of a series of pre-apprenticeship training modules, this self-paced student training module deals with completing a job interview. Included in the module are the following: cover sheet listing module title, goals, and performance indicators; introduction; study guide/check list with directions for module completion; information sheet…

This module is designed to enhance employees' problem-solving abilities by improving their communication skills. The module, which is designed to be presented by a single facilitator in six weekly sessions, focuses on three areas of communication: listening, discussing, and acting. Covered in the module sessions are the role of communication and…

This document is the facilitator's edition of a curriculum designed to be presented as a four-session workshop for customer service and credit department employees of a manufacturing company. It was developed by educators from the Emily Griffith Opportunity School. The workshop is designed around a basic communication model incorporating the three…

This packet contains seven learning modules developed for use in Fieldcrest Cannon workplace literacy classes for dye tub operators. The modules cover the following topics: (1) communications 1; (2) communications 2; (3) general safety; (4) chemical safety; (5) calculator; (6) benefits; and (7) statistical process control. Modules consist of an…

One of 33 self-paced instructional modules for training industry services leaders to provide guidance in the performance of manpower services by public agencies to new and expanding private industry, this module contains three sequential learning activities on developing an industry services brochure. (Three related modules, also dealing with…

This module was developed by educators from the Emily Griffith Opportunity School. Designed for a broad spectrum of employees at a health care facility for the elderly, this three-session workplace literacy workshop is designed around a basic three-part communication model that includes listening, problem solving, and follow-up, along with a…

The information in this supplementary notebook is intended to provide teachers with additional materials, ideas, suggestions, and activities to help in implementing the Applied Communication modules that combine language arts skills with vocational applications. The Applied Communication instructional materials were funded and developed by a…

This personal/social skills training series consisting of five modules is designed to complement basic academic skills and employment skills training. The objective of the training is to address the affective competencies that adults need to attain and succeed in vocational training and employment. An introduction provides materials for the…

This module contains a number of explanations and activities on appropriate phrases and intonation for telephone communication. The parts of the module cover the following: (1) telephone vocabulary, (2) parts of the telephone, (3) standard phrases used in all calls, (4) activities that occur in business calls, (5) speech communication problems…

This module on interviewing and influencing skills is one of a set of six developed to prepare human services workers for the changing mental health service delivery system. Focus is on concepts and skills basic to competency in interpersonal relationships involving information gathering, recording information in the context of appropriate…

This competency-based instructional text focuses on preparing students for apparel industry positions at the career-sustaining and marketing specialist levels. It also includes materials to help students develop the competencies needed for entry-level and managerial positions. The text is divided into four units. Unit 1 contains a chapter…

This module, one in a series of performance-based teacher education learning packages, focuses on a specific skill that vocational educators need in order to be successful in the area of instructional execution. The purpose of the module is to help educators identify the elements of a good lesson summary and gain the skills needed to present an…

Eight modules are presented for instruction of teachers of intellectually gifted students. Modules include statements of objectives and subobjectives, as well as assignments of activities to demonstrate mastery of the basic materials. Modules address the following topics (sample subtopics in parentheses): population (rationale for units,…

This module on human relations skills is one of a set of six developed to prepare human services workers for the changing mental health service delivery system. Focus is on developing rapport and knowledge of self as a human service provider in order to develop effective interpersonal relations. Following notes on the target population (human…