The topic of online instructors' roles has been of interest to the educational community since the late twentieth century. In previous studies, the identification of online instructors' roles was done using a top-down (deductive) approach. This study applied a bottom-up (inductive) procedure to examine not only the roles of online instructors from…

The direction of university courses is often guided by the results of traditional Likert scale student evaluations. Most of these focus on instructors' characteristics and frequently do not provide useful insights into students' learning preferences or feedback regarding specific activities and projects in the courses. This study, carried out in a…