This document contains the instructional materials developed and presented in a 39-hour course for employees of an automotive assembly plant. The course is an introductory look at blueprint reading using blueprints similar to those used at the company. Worksheets and tests relating to the blueprints are included. The course covers an introduction,…

This guide contains all instructor materials and requirements for the National Highway Traffic Safety Administration (NHTSA), Emergency Medical Dispatch (EMD) National Standard Curriculum. It includes lesson plans, instructional aids, and tools and supporting information designed to elevate trained and experienced public safety telecommunicators…

This document contains a final report, evaluation, and curriculum materials from a project conducted at the RJR Nabisco plant in Indianapolis to upgrade the literacy and numeracy skills of the workers to facilitate technological changes to production lines. As the final report explains, although the goal of the project was to recruit and test 150…

This instructor's guide contains 11 lesson plans for inplant classes on workplace skills for employees in a cement plant. The 11 units cover the following topics: goals; interpreting memoranda; applying a standard set of work procedures; qualities of a safe worker; accident prevention; insurance forms; vocabulary development; inventory control…

This document contains the instructional materials developed and presented in workshops on conflict resolution at a regional hospital. The workshop covers analyzing conflict and conflict resolution strategies and their effects. The guide includes a workshop mission, overview, information sheets, work sheets, key questions and answers, and…

This document contains the instructional materials developed and presented in workshops on communications skills improvement at a regional hospital. The workshop was designed to help participants gain skills that enable them to do the following: (1) identify and overcome roadblocks to effective communication; (2) decode "hidden messages"; (3)…

This packet contains seven learning modules developed for use in Fieldcrest Cannon workplace literacy classes for dye tub operators. The modules cover the following topics: (1) communications 1; (2) communications 2; (3) general safety; (4) chemical safety; (5) calculator; (6) benefits; and (7) statistical process control. Modules consist of an…

Developed for a workplace literacy program by educators from the Emily Griffith Opportunity School, this teacher's guide presents a 4-hour memo-writing workshop to introduce participants to the writing process. The guide is organized in two sections. The first section covers prewriting, freewriting, brainstorming, and clustering; the second…

This guide contains materials for a course in mathematical applications used by garment workers at the Apparel Group, Ltd. (ENRO). The course is designed to help employees understand the meaning of mathematical concepts, symbols, and functions; to acquire better mathematical skills, including fractions, percentages, and decimals; to develop…

This syllabus and curriculum guide were developed for a 12-week course in workplace Spanish for clinical workers at the Claretian Medical Center on the south side of Chicago. The purpose of the class was to provide basic communicative abilities in Spanish to the medical staff---registered nurses, triage nurses, and laboratory technologists--such…

This workbook is a guide for work teams focused on one part of the hiring process--interviewing potential employees. The following sections are included: (1) an overview--what can be learned from interviews; (2) constructing effective interviews--identifying the skills and qualities needed; developing appropriate questions; and gathering useful…

Developed by educators from the Emily Griffith Opportunity School for a workplace literacy program for the nutrition areas of a health care organization, this teacher's guide for a 4-hour workshop concentrates on teaching employees how to learn. Materials are presented in one 4-hour workshop. Learning strategies based on Neuro-Linguistic…

This guide for teaching a course to prepare emergency medical service (EMS) trainers focuses on the skills necessary to present any of the Department of Transportation (DOT), National Highway Traffic Safety Administration (NHTSA) EMS courses. Course topics are as follows: (1) introduction; (2) instructor roles and responsibilities; (3) legal…

This packet contains eight learning modules developed for use in Fieldcrest Cannon workplace literacy classes for yardage binder operators. The modules cover the following topics: (1) communications 1 and 2; (2) safety; (3) fractions; (4) statistical process control; (5) measurement; (6) calculator; (7) benefits; and (8) computer. Modules consist…

This teacher's guide for a course on basic verbal and written skills for supervisors contains nine sections that cover the following topics: (1) introduction to supervision and group goals; (2) supervision and learning style; (3) listening; (4) feedback; (5) meetings; (6) motivating; (7) delegating; (8) business writing; and (9) conclusion (course…