This qualitative case study was conducted to understand the process learning center administrators used in the creation or remodeling of learning center spaces at a 2-year college system in the Midwest. Data were collected through interviews, which were transcribed and analyzed to conduct a within- and cross-case analysis. Four themes emerged from…

College students' inability to complete necessary mathematics coursework due to elevated mathematics anxiety levels can hinder degree completion and affect graduation rates. Institutes of higher education should offer students enrolled in a developmental mathematics course opportunities outside of the classroom that potentially lower mathematics…

Many learning center administrators understand the need to evaluate the effectiveness of their tutoring programs, but they do not have much free time to design and conduct meaningful research. This article presents a method of evaluation that can be used to determine whether students were able to demonstrate understanding after a tutoring…

While much discussion about student success as it relates to access, equity, and underpreparedness at the collegiate level is taking place nationally and statewide, a strong and specific concern prompted some of the faculty at Pasadena City College (PCC), a large urban community college located northeast of downtown Los Angeles, to address the…

This article describes the developments in the assessment journey of a tutoring academic support program in a community college. The goal of our study was to determine if the Learning Center was doing what it said it was doing and what it could do to improve its services. Traditionally, the center had been evaluated on such accomplishments as…