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Download full textSnekha, S.; Ayyanathan, N. – Shanlax International Journal of Education, 2023
An educational customer relationship management (CRM) Chatbot is a learner support service automation tool that enhances the human computer interaction and user experience in higher education institutions through effective online conversation and information exchange. The machine with embedded knowledge is trained to identify the sentences and…
Descriptors: Computer Software, Learning Management Systems, Educational Technology, Man Machine Systems
Direct linkMohd Hanafi Azman Ong; Nur Syafikah Ibrahim – International Journal of Information and Learning Technology, 2024
Purpose: Since there is lack of studies in determine factors that affecting enjoyment sentiment when using online learning system, this study aims to explore the antecedents of perceived online learning enjoyment by using extended technology acceptance model (TAM) and its effect on behavioral intentions (BIN) among higher education institutions…
Descriptors: Electronic Learning, Positive Attitudes, Undergraduate Students, Public Colleges
Haymes, Tom – Current Issues in Education, 2020
Productive "Third Spaces" are often an afterthought when designing learning environments, both in a physical sense and online. These areas, properly mediated by technology and designed around humans, can often be a key facilitator for student success. The STAC Model is designed to provide a framework for understanding what makes these…
Descriptors: Models, Informal Education, Instructional Design, Technology Uses in Education
