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Gibbs, Beverley; Wood, Gary C. – Teaching in Higher Education, 2023
Across higher education, increasing regulation and a focus on student satisfaction and experience have stimulated a proliferation of student engagement activities aimed at driving positive change. Nevertheless, we are not seeing the transformative changes we seek. We position this as a dual problem of focus and organisational learning. In…
Descriptors: Learner Engagement, Student Satisfaction, Foreign Countries, Action Research
Chitpin, Stephanie – International Journal of Educational Management, 2021
Purpose: Sensemaking is the difficult art which lies at the heart of academia. Academics bring their own ways of examining and explaining things they see. A key challenge for Carrie is how to make sense of complex and challenging situations, recognize available solutions, choose the best path moving forward, and convey all of the above to the…
Descriptors: Conflict, Organizational Learning, Observation, Decision Making