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Direct linkWu, Jiajun; Chen, Liwei – SAGE Open, 2022
The study proposes a frontline deliberate learning (FDL) process involving knowledge generation, knowledge articulation, and knowledge codification, which enable organizations to capture knowledge embedded in the frontlines. It examines the antecedent effects of three orientations (i.e., performance, learning, and customer orientation) at both the…
Descriptors: Models, Health Services, Knowledge Level, Learning Processes
Marianne Jaakkola; Soila Lemmetty; Kaija Collin; Minna Ylönen; Teuvo Antikainen – Learning Organization, 2024
Purpose: This study aims to increase the understanding of the starting points and presuppositions of organizational learning (OL) processes in a hospital's surgical department based on the existing theory of OL and to make visible the practical possibilities of the theory in this context. Design/methodology/approach: The study was conducted as a…
Descriptors: Organizational Learning, Hospitals, Surgery, Departments
Piria, Marta; Gorli, Mara; Scaratti, Giuseppe – Journal of Workplace Learning, 2023
Purpose: The study refers to a health-care organization engaged in adopting "home health care" as a new object of activity. This study aims to explore how the reconfiguration of the object influences the transformative perspective, affecting not just a service but a broader approach and meaning behind patient care. It also investigates…
Descriptors: Institutional Cooperation, Organizational Learning, Health Services, Patients
