Purpose: This study aims to analyze the theoretical complexity that underlies purchase managers' perceptions of their ability to take part in the implementation of a new back-office service strategy. Design/methodology/approach: A survey of purchasing department managers in the Antalya (Turkey) region was conducted. The purchasing managers of…

Purpose: The purpose of this paper is to explore the phenomenon of organizational unlearning with a focus on challenging path dependence and its implications on the organizational change field. By generating a taxonomy of unlearning definitions and examining the dimensions, actors and processes involved, the authors aim to offer a holistic…

This article describes the case of a team of scholar practitioners working to recognize student learning via a campus-wide co-curricular record project at a large, public, highly-decentralized university. The case was influenced by two key tensions at the university: an inconsistent usage of learning outcomes campus-wide and lack of experience…

Purpose: In 2010, the Ontario Universities Quality Assurance Council was established and became responsible for monitoring the quality of university programs, and each university was tasked with establishing institutional quality assurance purposes. The purpose of this study is to evaluate the effectiveness of the quality assurance process at…

Purpose: Learning, unlearning and relearning (LUR) has been preached as a panacea to organizations. Whereas, research on learning and unlearning has grown exponentially, relearning is still considered as an obscure concept. This paper aims to provide a new insight on organizational relearning and highlight its linkages with organizational…

Purpose: The purpose of this two-part paper is to provide a summary of current research opportunities in organizational forgetting literature and a future research agenda. Design/methodology/approach: The summary of current research opportunities and future research agenda is drawn from the systematic literature review and synthesis reported in…

This paper contends that one key reason for the lack of adoption of comprehensive change models based in higher education (HE) teaching and learning is that they lack a strong theoretical underpinning, thus potentially impeding their effectiveness in dealing with the complexities of human and organisational behaviour. Change theories that…

Success of curriculum reforms calls for both collaborative learning and unlearning processes. Focusing on the latter, school doubting process, an innovative term, is used in this paper as an active framework for organisational unlearning through which educators question their existing mind-sets and unfreeze old approaches to teaching and learning.…

Purpose: Organizational learning and unlearning are often viewed as different and distinct concepts in the literature. The purpose of this paper is to analyze the unlearning concept and reassess its position vis-à-vis learning, in particular second-order and double-loop learning. Design/methodology/approach The paper entails a conceptual analysis.…

Digital transformation in the global higher education industry determines the future roadmap to a sustainable education management strategy. This research paper aims to develop a qualitative model that advocates how digital transformation as a propelling force could be used to build competitive advantages for universities. Building competitive…

Today's globally-recognized servant leadership philosophy was born from a series of essays written by Robert Greenleaf in the 1970s. In his manifesto, Greenleaf underscored how through the precedence of a desire to serve and then to lead, servant leaders are motivated to help meet the needs of others. Researchers identify various dimensions and…

Today's globally-recognized servant leadership philosophy was born from a series of essays written by Robert Greenleaf in the 1970s. In his manifesto, Greenleaf underscored how through the precedence of a desire to serve and then to lead, servant leaders are motivated to help meet the needs of others. Researchers identify various dimensions and…

Higher education institutions (HEIs) play a critical role in creating and distributing the knowledge required to tackle the complex global challenges faced by society today. This role is frequently linked with the concept of the internationalization of higher education, but this concept in practice is also subject to criticism. This article argues…

The starting assumption of this paper is that the management scholar-practitioner does not exist as a stable distinct category. Rather, scholarly practice may be better understood as the on-going entanglements between scholarly insight and practitioner knowledge. The learning that occurs when practitioners transition to scholarly-practititioners…

Pedagogy in vocational education is challenged by the increasing availability of mixed reality (MR) technologies. Wearable technologies such as the Microsoft HoloLens are being embedded in nursing education programmes in Aotearoa New Zealand and Australia and explored in other subject areas such as construction, architecture, and engineering.…