Purpose: The present study seeks to examine the efficacy of different training modalities on increasing workplace learning, representatives' intent to transfer what they learned into their work, and importantly how training impacts actual work performance. These relationships are tested in the context of a Chinese division of a multinational…

The radical economic, social and cultural changes experienced by the labour market within recent decades have helped to highlight the central role played by the learning process in individual career development and organizational success. In such fast-moving working contexts, skills and competencies rapidly become outdated and need to be…

Purpose: The purpose of this paper is to investigate workplace learning in the context of the rail industry, specifically for the type of learning required to become a train driver. It examines the impact of changes to the traditional learning model, and explores the potential of mentoring in the learning/training model.…

The research sets out to identify the learning processes adopted by older workers in the hospitality and visitor attraction industry in Scotland, with a view to determining how employers may better support their education and training within enterprises. The study was undertaken as part of the ESRC project on "Sustaining the employability of…

Purpose: The purpose of this study is to reveal and analyse dominant learning processes in emergency response work from the fire-fighters' point of view, and how fire-fighters develop their competence. Design/methodology/approach: This study adopted an explorative approach using participant observation. The objective of this open-minded approach…

The purpose of this exploratory study was to investigate some of the kinds of formal and informal workplace training activities that workers with low literacy engage in from different parts of Canada and the United Kingdom. The study employed a multi-site case study research design with 31 employees and 18 instructors from seven different types of…

This paper deals with issues related to drawing up plans and putting into practice e-learning initiatives in complex and demanding business environments such as organizations that require recurring training, to optimize their learning processes in terms of cost reduction and efficiency gains. We view the issue of initiating and executing such an…