By examining one writing center's role in student success, this project offers two examples of the way writing centers impact student engagement. This analysis models a methodology that writing and learning center directors can utilize in order to foster effective communication with stakeholders. By conducting data-driven assessment, directors can…

A modified use of the Delphi technique to determine institutional goals for a community college learning resources center is described in this report. A committee of faculty and staff acted as "selected experts" in determining the initial goal statements. Processes and techniques for collapsing the large number of goal statements to a…

Examines the process undertaken by the authors, both learning center administrators, when faced with the campus-wide process of restructuring. Explains their systematic examination of services offered by the learning center, the data gathered, and the changes made. Presents a model of a learning center that effectively meets the needs of a rapidly…

In an effort to evaluate how well the Learning Resources Center at Virginia Western Community College serves its faculty, a survey was taken to obtain professional information about the faculty members responding, frequencies and ratings of services used, and suggestions for improvement. The 121 faculty respondents (69%) indicated which of the 22…