By examining one writing center's role in student success, this project offers two examples of the way writing centers impact student engagement. This analysis models a methodology that writing and learning center directors can utilize in order to foster effective communication with stakeholders. By conducting data-driven assessment, directors can…

As part of an effort to evaluate the Academic Computing, Tutoring, and Testing Center, Gainesville College, in Georgia, surveyed 672 students in morning classes, 424 students in evening classes, and all faculty and staff to determine their use of and satisfaction with the Center. Faculty and staff responses were received from 79 individuals,…

This document examines the Learning Communities Program (LCP) at Cerritos College, California. The author contends that, although some innovations work and others do not, the evaluation process is in itself an innovation and is essential to the innovation development cycle. Understanding and reporting program outcomes subsequently advances the…

This report describes the development of the Brooklyn (New York) College Learning Center (BCLC), which provides direct academic support services to students, staff development services, and new technologies for instruction and support services. The report used information available from institutional databases and information from research efforts…