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British Perspectives on Organizing Bad-News Letters: Organizational Patterns Used by Major U.K. Companies.
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Scott, James Calvert; Green, Diana J. – Bulletin of the Association for Business Communication, 1992
Discusses the typical business-writing organizational patterns used in the United Kingdom to convey bad-news messages in business letters. (SR)
Descriptors: Business Correspondence, Cultural Differences, Foreign Countries, Higher Education
Preparing Business Correspondence the British Way.
Peer reviewed Peer reviewed
Scott, James Calvert – Bulletin of the Association for Business Communication, 1993
Focuses on four key aspects of the British business message: organization, style, mechanics, and format. Notes that, with information about these matters, U.S. business writers can prepare culturally sensitive business correspondence for British audiences. Includes samples of appropriate letters. (RS)
Descriptors: Business Correspondence, Cultural Differences, Foreign Countries, Higher Education
Dear ???: Understanding British Forms of Address.
Peer reviewed Peer reviewed
Scott, James Calvert – Business Communication Quarterly, 1998
Presents British customs regarding forms of address (both formal and informal) for business purposes. Discusses how this information can be incorporated into various business-communication courses, including general business-communication courses and specialized international business-communication courses. (SR)
Descriptors: Business Communication, Foreign Countries, Higher Education, International Communication
Understanding the Perceptions of the British Business Community Regarding Language-Related Matters.
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Scott, James Calvert – 1992
As the British business community becomes increasingly internationalized, it should show more interest in language-related matters. After a review of the literature, this paper reports on a study of the 100 largest British industrial companies. The conclusions are as follows: (1) a wide variety of British employees are involved in international…
Descriptors: Business Correspondence, Foreign Countries, International Communication, Job Analysis