Uncertain language can be used to express genuine uncertainty but can also be used to manage face (e.g., by softening bad news). These conflicting motivations can create ambiguity in health communication. In this preregistered two-part experiment, participants assumed the position of a health specialist and wrote a letter communicating either a…

The increasing interest that the phenomenon of suicide gained across research disciplines has stimulated diverse research perspectives on how to examine the language of suicide embedded in suicide notes to characterize the consistent and prevalent linguistic structures and attitudes of suicide-attempters and completers. This study aimed to…

Purpose: Faculty members commonly write letters of recommendation (LOR) for students. Although letters can be helpful, they may do more harm if they include language that can negatively bias readers. The purpose of this article is to examine LORs written for Black applicants to speech-language pathology graduate programs for the presence of…

Although student loan debt has been rigorously studied over the past several decades, scant research has investigated how institutions of higher education communicate debt to current and former student borrowers. As COVID-19 forced the United States Department of Education to cancel the Annual Student Loan Acknowledgement as part of a student's…

Writing formats have expanded beyond the pen to include new technologies, particularly in this era of immediate digital communication. Rehabilitation professionals are not routinely incorporating writing formats using technology, such as texting, keyboard, or tablet interfaces when evaluating and treating adult writing disorders. The purpose of…

Many scholars agree that cultural differences affect text organization and pragmatic realization of the communicative goal of a genre, and that certain moves within a genre can be accomplished by different strategies. However, there is a dearth of research on job application letters in the context of the Association of Southeast Asian Nations…

This article is concerned with the history of "yours sincerely," a popular closing formula in English epistolary discourse. The formula was already used sporadically in the seventeenth century, gradually increased in frequency in the Late Modern period, and was the preferred subscription in English business correspondence by the end of…

Understanding how language is used in specific contexts and the reasons for this can be helped by examining historical change in genres. In this study focusing on business communication, texts serving the same purpose of demanding payment for a debt but separated by 4,000 years are analysed. The ancient text is a Sumerian cuneiform tablet which is…

This article argues for using discourse analysis in business and management curricula to increase language awareness. To that end, an ecolinguistic discourse analysis approach (Stibbe, 2015a) for teaching sustainability is proposed. The article first explores sustainability discourse in two chief executive officer letters to shareholders followed…

Community college students often are unaware of the stakes involved in their performance on placement exams, used to sort the students into their first math and English courses. In our randomized experiment of approximately 13,000 newly admitted community college students, we test whether informing students, via a supplemental notification letter,…

Many states mandate districts or schools notify parents when students have missed multiple unexcused days of school. We report a randomized experiment (N = 131,312) evaluating the impact of sending parents truancy notifications modified to target behavioral barriers that can hinder effective parental engagement. Modified truancy notifications that…

The research purpose was to identify (1) the problems encountered by academic and administrative staff in emails received from students, (2) positive and negative qualities of the authentic emails of higher education students, (3) functional explanations of the academic email, (4) the problems encountered by students in emails received from…

What almost all accounts of standardisation histories have in common is a focus on printed, formal or literary texts from writing elites. While Haugen identified the written form of a language as "a significant and probably crucial requirement for a standard language" (Haugen in Am Anthropol 68:922-935, 1966a; Haugen, in: Bright (ed)…

This paper investigates performative manifestations of sincerity across Anglo-Norman and Middle English. In particular, it locates adverbial sincerity markers used to qualify performative speech act verbs in late medieval letters (fourteenth and fifteenth centuries), at a point when Middle English was rapidly replacing Anglo-Norman as the…

This study aimed to investigate gender variations in letters of recommendation. It used the metadiscourse theory with respect to the following resources: hedges, boosters, attitude markers, engagement markers, and self-mentions. The findings showed that hedges devices were the least frequent in both groups, but at the same time were used more by…