Descriptor
| Information Services | 1 |
| Librarians | 1 |
| Library Development | 1 |
| Library Planning | 1 |
| Library Services | 1 |
| Public Libraries | 1 |
| Reference Services | 1 |
| User Needs (Information) | 1 |
| Volunteers | 1 |
Source
| Library Administration &… | 1 |
Author
| Bryant, David | 1 |
Publication Type
| Journal Articles | 1 |
| Reports - Descriptive | 1 |
Education Level
Audience
Location
| Connecticut | 1 |
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Bryant, David – Library Administration & Management, 1996
Reviews the planning, implementation, and evaluation of the library guides project, a customer service project at the New Canaan Library (Connecticut). Volunteers answered basic, single-component reference questions, allowing library professionals to give greater time and effort to more complex questions. (JMV)
Descriptors: Information Services, Librarians, Library Development, Library Planning
