Several years ago, National Public Radio (NPR) librarians began developing a new content management system (CMS). It was intended to offer desktop access for all NPR-produced content, including transcripts, audio, and metadata. Fast-forward to 2011, and their shiny, new database, Artemis, was ready for debut. Their next challenge: to teach a staff…

Today data is everywhere. Businesses, governments, universities, scientists, and individuals are creating it at an unprecedented level and pace. Everybody is talking about it. We were just getting used to the concept of gigabytes of data. Then, it changed to petabytes. Now, various technology firms claim that more than an exabyte of data is…

Academic, government, and corporate librarians organize and leverage internal resources and content through institutional repositories and library catalogs. Getting more value and usage from the content they license is a key goal. However, the ever-growing amount of content and shifting user demands for new materials or features has made the…

Librarians are familiar with the single-line form, the consolidated index, which represents a very large portion of a library's print and online collection. Their end users are familiar with the idea of a single search across a comprehensive index that produces a large, relevancy-ranked results list. Even though most patrons would not recognize…

Charles E. Bracker was a professor of botany and plant pathology at Purdue University from 1964 to 1999. His late wife, Anri, was an orchid enthusiast who began collecting and housing orchids in the 1980s. In 2009, Bracker's 30,000 digital orchid photographs were donated to Ball State University Libraries, where both of this article's authors…

Researchers were the first adopters of digital resources available through the library. Online journals and databases make finding research articles much easier than when this author started as a librarian more than 20 years ago. Speedier interlibrary loan due to digital delivery means research materials are never far away. Making it easier for…

Social media now offer a fresh opportunity to enliven the learning process. But to gain traction, they will have to prove their relevance. Librarians are quite vocal in advocating for the preservation of human interaction around digital media; one might say that it is their charge to be certain that the human factors within digital libraries are…

Technology has transformed libraries. There are digital libraries, electronic collections, online databases and catalogs, ebooks, downloadable books, and much more. With free technology such as social websites, newspaper collections, downloadable online calendars, clocks and sticky notes, online scheduling, online document sharing, and online…

The Butte Free Public Library was established in 1894. At that time, head librarian J. Davies published a catalog of the opening collection. Two fires and one flood later, many of the monographs from that original collection list have, remarkably, survived. Because of this, in part, the library, now known as the Butte-Silver Bow Public Library…

Almost everything is now available online. What is good about this is that in most circumstances, libraries are no longer limited to serving users within just physical spaces. This proves to be a wonderful benefit for users, but sometimes it does not always work out as expected. Those familiar with setting up electronic resources know the…

Information professionals need to be reachable through email (through cell phones, laptops, Treos, and BlackBerries) and customers' questions have to be answered in "real time," meaning that once the question is sent, an answer is expected that moment. A library in a Google environment allows this to happen. It also allows the information…

Since 2004, Buffalo State College's E. H. Butler Library has used the Information Commons (IC) model to assist its 8,500 students with library research and computer applications. Campus Technology Services (CTS) plays a very active role in its IC, with a centrally located Computer Help Desk and a newly created Application Support Desk right in the…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

In this article, the author argues the need for transparency with regard to the automation systems used in libraries. As librarians make decisions regarding automation software and services, they should have convenient access to information about the organizations it will potentially acquire technology from and about the collective experiences of…

Up until fairly recently, library collections have consisted of physical things--books; journals; audiovisual materials; and, in some libraries, collections of realia. Now, however, collections often include materials that cannot be placed on library shelves either because they are digitized versions of primary sources or because they exist only…