Discusses how the library vendor's role is expanding to encompass a more active coaching component in a digitized environment. Topics include centrality of the reader; professional expectations for librarians; and coaching in the areas of bibliography information, licensing, networking, product/service awareness, and industry/market advice. (LRW)

It is important that librarians research and plan to make the relationship between library collections and remote access comfortable and successful for users and the library. This article discusses the political, social, and economic advantages and disadvantages of remote access. (JMV)