Argues that the key reason for using the services of a library automation consultant is to obtain expertise not available in the library staff, and that the library must continuously evaluate the consulting process and provide feedback to the consultant. Related insights and perspectives of both librarians and library system vendors are provided.…

Discusses emerging roles for the library and librarian, including services in the following areas: (1) special collection management and reference; (2) information systems; (3) expert systems; (4) electronic publishing; (5) telecommunications networking; and (6) computer support. The technologies of artificial intelligence, graphic imaging,…

Discussion of the impact of the Internet on libraries focuses on librarians as creators and marketers of new online services. Describes two fee-based online services at the University of Illinois at Urbana-Champaign and concludes that academic libraries have the ability to create new online services, especially reference services. (Author/LRW)

Describes the development of the Teaching With Innovative Style and Technology (TWIST) library technology center at the University of Iowa and discusses the need for individualized interaction to build trust and social cohesion between faculty and library staff as a necessary part of promoting the dissemination of technology in a university…