Librarians should think of Yelp (yelp.com) as a kind of giant suggestion box hanging on the wall of the Internet. This web-based review service describes itself as "an online urban city guide that helps people find cool places to eat, shop, drink, relax and play, based on the informed opinions of a vibrant and active community of locals in the…

This summer, as public libraries continued to get budget hit after budget hit across the country, several readers asked for a comprehensive picture of the ravages of the recession on library service. In partnership with 2010 Movers & Shakers Laura Solomon and Mandy Knapp, Ohio librarians who bought the Losing Libraries domain name,…

The self-service industry is thriving in the economic downturn. It is meeting increased acceptance by librarians and the public alike, and a new wave of innovations is close behind, according to an informal survey of some leading vendors. Whether the technology creates new points of service outside of the library--like a kiosk--or enhances what…

The "LJ" Index of Public Library Service 2010, "Library Journal"'s national rating of public libraries, identifies 258 "star" libraries. Created by Ray Lyons and Keith Curry Lance, and based on 2008 data from the IMLS, it rates 7,407 public libraries. The top libraries in each group get five, four, or three stars. All included libraries, stars or…

This article features Columbus Metropolitan Library (CML), winner of the Gale/"Library Journal" Library of the Year Award 2010. CML, comprised of an operations center and 21 branches, serves the 847,376 people who inhabit a large portion of Franklin County in central Ohio. It is an independent library with its own taxing district. CML…

Western fiction is unique among the major fiction genres recognized by public libraries (which would include romance, mystery, and sf) in that it is defined principally by its physical setting--the American West (usually anywhere west of the Mississippi River) and in particular the frontier territories of the 19th century. The popular conception…

This article outlines Public Library Association (PLA) 2010 annual conference to be held in Oregon Convention Center, Portland on March 23-27. The days quickly fill up with the picks of over 100 programs as well as valuable "talk tables" and special events. The well-organized schedule, divided into eight broad tracks (e.g., technology,…

U.S. libraries gave the world a top talent when Deborah Jacobs left her transformational role as City Librarian of Seattle in 2008 to head the Bill & Melinda Gates Foundation's Global Libraries program, the international sibling to the U.S. Libraries program. The initiative fosters national-scale projects with grantees in transitioning countries…

In the library world, there seems to be a fundamental conflict between reference and readers' advisory (RA). But in fact, the two are similar in approach, an insight that goes back to James Wyer's 1930 "Reference Work: A Textbook for Students of Library Work and Librarians." It defined the reference librarian as a mediator of information,…

Prior to retiring from full-time librarianship to concentrate on readers' advisory (RA) consulting, teaching, and book and media discussions, Ted Balcom, longtime administrator of the Villa Park Public Library (VPPL), Illinois, repeatedly demonstrated a particularly effective approach to shoring up essential library support. Balcom, 1996 winner of…

There is a surging need for library services, placing high demands on staff time just as staff time and resources are shrinking. The increased demand coupled with decreased resources puts stress on those on the front lines and on administrators, many of whom are themselves suffering the same financial anxieties as their patrons. Nationwide, public…

No one other than Nancy Pearl has so convinced Americans that libraries, books, and reading are critical to our communities. Her passionate advocacy has done that nationwide for thousands of individual readers and library workers in the trenches at the local level. She has spread book lust via broadcasts to the nation on National Public Radio's…

In the face of seismic shifts in technology and social organization, librarians and library staff face changing roles. A focus on competencies--the skills, knowledge, behaviors, and attitudes that are involved in a job--can help the library profession keep its footing as well as help librarians stick to values. When well done, they can define a…

The current recession has hit American workers hard. According to the Bureau of Labor Statistics, ten percent of the U.S. workforce is unemployed (as of November 2009), the highest rate since April 1983. In addition, the labor market is experiencing record rates in the length of time job hunters remain unemployed, while companies receive hundreds…

In his 30 years as a library wholesaler, first as VP and general manager of Brodart Books, Library, and School Automation divisions and since 2000 as president of the Library & Education division of Baker & Taylor (B&T), George Coe has been instrumental in a whole host of innovations. They go way beyond the selection, processing, and delivery of…