In various countries, public libraries play a crucial role in supporting citizens' access to public online services. In Finland, libraries provide both traditional library services and digital support to help customers access their personal bank accounts and health records. However, the impact these new support demands on librarians' expertise and…

One pressing issue in libraries today is the censorship of information. This study applies Kurt Lewin's gatekeeping theory to examine the decision-makers as well as the different pressures and constraints that are at issue in decisions regarding challenges and censorship attempts that occur in public libraries. Through an in-depth case study of…

In the United States, individual states have different means of determining and distributing funding. This influences library service and access to information particularly as it pertains to critical Internet access. Funding and service trends have changed, especially as it relates to public libraries, with some modifications working to their…

Technological advances and other societal change have resulted in public libraries' increased reliance on online resources when providing access to information. However, a portion of those served by public libraries includes members of urban poor populations who may prefer to interact with information by talking. How can library educators ensure…

U.S. libraries gave the world a top talent when Deborah Jacobs left her transformational role as City Librarian of Seattle in 2008 to head the Bill & Melinda Gates Foundation's Global Libraries program, the international sibling to the U.S. Libraries program. The initiative fosters national-scale projects with grantees in transitioning countries…

In the library world, there seems to be a fundamental conflict between reference and readers' advisory (RA). But in fact, the two are similar in approach, an insight that goes back to James Wyer's 1930 "Reference Work: A Textbook for Students of Library Work and Librarians." It defined the reference librarian as a mediator of information,…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…

The purpose of this study is to gain a finer-grained picture and better understanding of the travel patterns of library users, and the activities, demographics, and other factors that affect library access. Previous studies of physical accessibility of public libraries, which have focused on library users' single-destination trips and their travel…

The Butte Free Public Library was established in 1894. At that time, head librarian J. Davies published a catalog of the opening collection. Two fires and one flood later, many of the monographs from that original collection list have, remarkably, survived. Because of this, in part, the library, now known as the Butte-Silver Bow Public Library…

Among public institutions, the library has great potential for helping the poor and disenfranchised. For many, the library is the only refuge for information, literacy, entertainment, language skills, employment help, free computer use and even safety and shelter. Experts Glen and Leslie Holt, with decades of service to inner city communities…

Public libraries were indispensable resources for newcomers during the height of European immigration to the United States. They were havens for the poor and jobless during the Great Depression and bridges between rural and urban communities during times of major demographic change. An increase in the Spanish-speaking population has inspired…

The pervasive, personal crisis of intimate partner violence (IPV) demands community information resources in workforce, health care, mental health, public housing, criminal justice, and social service arenas. Although generally underutilized, public libraries have a pivotal role to play as the only public institution specifically structured to…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Summarizes events at an OCLC-sponsored conference at which three major issues were addressed: (1) how public libraries will improve access to services and resources; (2) how public librarians will interact with users and what skills/attitudes they will require; and (3) the impact of interlibrary cooperation in light of changes in society and…

Explores some of the reasons for spotlighting Spanish language and Hispanic Internet sites on libraries' public access computers and recommends some sites for use by librarians working with Latino youth. (Author)