Purpose: This paper aims to focus on academic library managers' learning practices in the context of cooperative work supported by computational artefacts. Academic library managers' everyday work is mainly cooperative. Their cooperation is supported predominantly by computational artefacts. Learning how to use the computational artefacts…

This study has examined librarians' possession of information and communication technology (ICT) skills and knowledge that are requisite to practicing embedded librarianship in Tanzanian academic libraries. An exploratory cross-sectional design and qualitative and quantitative approaches have been employed by the study to collect data from 166…

Distance librarians often do not have the opportunity to engage face-to-face with users of library services. Without this personal interaction, it can be difficult to evaluate the effectiveness of library services in meeting the needs of the distance learners. Distance librarians may not realize it, but most have a wealth of information at their…

Gathering qualitative information about usage behavior of library Web sites is a time-consuming process requiring the active participation of patron communities. Libraries that collect virtual reference transcripts, however, hold valuable data regarding how the library Web site is used that could benefit Web designers. An analysis of virtual…

Science librarians, as well as other librarians, have seen ample new technologies come and go over the years. Librarians experiment and try to find ways to employ the new tools in our libraries. A driving force in our decision making about what tools to use should always be our patrons and whether the tools can help us do a better job of…

The expectations placed on library instruction programs by the Association of College and Research Libraries are high. Many universities also include information literacy competencies as learning objectives to be assessed at the institutional level. With those standards in mind, it is becoming increasingly difficult to adequately educate students…

This paper describes chat widgets, chunks of code that can be embedded on a web site to appear as an instant messaging system, and how they can be used on a science library web site to better serve library users. Interviews were conducted concerning experiences at science and humanities libraries and more similarities than differences were…

As more users access library services remotely, it has become increasingly important for librarians to reach out to their user communities and promote the value of libraries. Convincing the faculty and students in the sciences of the value of libraries and librarians can be a particularly "hard sell" as more and more of their primary…