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Quinn, Brian – Illinois Libraries, 1994
Offers a new approach to evaluating reference librarians, as well as a new standard of evaluation based on a study of exemplary reference librarians that was conducted via electronic networks. Characteristics of exemplary reference librarians relating to attitude, professional skills, and interpersonal skills are described. (Contains 28…
Descriptors: Computer Networks, Evaluation Criteria, Evaluation Methods, Interpersonal Competence
Peer reviewedHuang, Samuel T., Ed.; And Others – Reference Librarian, 1993
Twelve articles describe the impact of library technologies on reference services. Staff training, the academic librarian as teacher and information provider, decision-making models for planning reference services, patron database access options, management of reference services, systemwide electronic access, and the electronic library are among…
Descriptors: Academic Libraries, Computer Networks, Electronic Libraries, Higher Education
