This article tells the story of Grayhead Public Library and the results of a new evaluation process developed by the state library that asked staff to critique their bosses' management capabilities and the library's services anonymously. Galloway, the director, was shocked when she received the results. She read the responses in disbelief,…

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

Work sampling is an effective device for testing efficiency in the use of library materials and personnel. An administrator can determine whether circulation or reference librarians are effectively using their time and whether the work flow should be reorganized. Key operations of a sampling should include definition of a problem, identification…

Professional librarians working in public libraries are generally evaluated in a number of ways, including standardized forms. By collecting and studying these forms, it was proposed that certain management traits and behaviors could be identified and compared. A total of 115 libraries serving municipalities with populations of more than 50,000…

Types of performance evaluation for academic librarians are discussed, noting strengths and weaknesses--formats, relative ranking system, dimensionalized ranking system, management by objectives, and degree of participation. Use of appraisal program to aid library administration in monitoring ongoing activity, planning ahead, and motivating…

Recounts the use of the industrial engineering technique known as "operational audit" to determine the staffing needs of a U.S. Air Force technical library. The methodology and evaluative techniques employed during an operational audit are discussed. Two tables and a reference list accompany the text. (JL)

Intended for use by library managers, this self-study guide provides an introduction to performance appraisal as an effective tool in human resource management, and a review of the extensive management literature on performance appraisal. Topics discussed include: (1) the functions of performance appraisal, which include the provision of…

Discussion of thinking styles in library tasks focuses on a study at Brigham Young University that explored the relationship between thinking styles and library organization. Use of the Squires Thinking Styles Test is described, results that indicate professional librarians tend to be verbally oriented are discussed, and future prospects are…

Investigates strong points and shortcomings of peer and student evaluation of library faculty. Examples of evaluation plans in use at various university libraries are cited, and the instrument used at Southern University-Carbondale's library is examined. A copy of the two-page evaluation form is appended. (CWM)

A pilot study conducted to identify concerns of public services middle managers on costing and use of performance measures found the librarians interviewed had little faith in their usefulness. Implications of these findings are discussed and specific ways to increase the usefulness of such measures for library decision-making are suggested. (CDD)

Discussion of the need for management training for librarians focuses on the New Jersey Library Leadership Institute, which was developed to provide such training for early career professional librarians working in New Jersey. Skills training, a mentoring component, and a practicum are described; and evaluation results are discussed. (LRW)

Explains how assessment technology identifies and improves leadership and management skills and describes how assessment centers nurture leadership in library and information science based on experiences with the Career Development and Assessment Center for Librarians in the Pacific Northwest. Evaluations and case studies of assessors and…

Library binding is one of the activities typically included in newly created preservation departments, but librarians continue to discover that transforming a traditional binding program into one that better meets preservation objectives requires considerable investment of time. This resource guide is intended to help libraries review their…

The Illinois project entitled Measurement and Evaluation of Public Library Services is being conducted by the Library Research Center (LRC) at the University of Illinois. The long range goal of the project is to make available meaningful information for the evaluation and improvement of local public libraries. Two immediate objectives are to test…

This Systems and Procedures Exchange Center (SPEC) kit reports results of a survey of 64 Association of Research Libraries (ARL) institutions conducted in the fall of 1990 to gather information on the performance appraisal of collection development librarians. Data are reported on the frequency of the performance review cycle, reporting…