This paper examines the extent to which public librarians are successfully prepared to engage the community in digital literacy and inclusion. A qualitative, multiple case study research design was chosen, using an analysis of policy documents and existing training programs offered by the libraries together with semi-structured interviews with…

Public libraries have long been considered important spaces of adult education and learning. However, major social changes over the past few decades, and the impact these have had on libraries' work, have received little attention. Our three-year cross-national study of libraries in Canada and Britain explored how librarians navigate the discourse…

Introduction: Teachers in Finland are demanded to develop students' competencies in information literacy. However, they can meet this demand only by collaborating with public librarians. The aim in this case study was to explore the perspectives of teachers, librarians and students in a problem-based project and to analyse the advantages and…

Since the adoption of faceted search in a small number of academic libraries in 2006, faceted library catalogs have gained popularity in many academic and public libraries. This dissertation seeks to understand whether faceted search improves the interactions between searchers and library catalogs and to understand ways that facets are used in…

Public libraries are heavily affected by political and policy-making processes that shape the funding, activities, and roles of libraries in society, with the explosion of information policy decisions in the past two decades significantly increasing the responsibilities of libraries while also increasing limitations on their activities. Research…

Self-service is a hit. From gas stations to banks to grocery stores--it has become table stakes for retailers who aim to satisfy an increasingly independent consumer. Libraries are no exception, and, in fact, with their card catalog past, they may well have been in the vanguard in enabling customers to find what they want on their own. Card…

The study is an evaluation of an employability training programme provided by Inverclyde Libraries in West Central Scotland and the role of information literacy within the training programme. Inverclyde is an area with high unemployment and pockets of multiple deprivation. Modern, applicable skills are also lacking. The findings are based on…

This report is a sequel to the 2005 "Perceptions of Libraries and Information Resources." This new report provides updated information and new insights into information consumers and their online habits, preferences, and perceptions. Particular attention was paid to how the current economic downturn has affected the information-seeking behaviors…

There's no shortage of library management books out there--but how many of them actually tackle the little details of day-to-day management, the hard-to-categorize things that slip through the cracks of a larger handbook? "Library Management Tips that Work" does exactly that, addressing dozens of such issues facing library managers, including: (1)…

Considering Kirsten Thompson's career in the Milwaukee Public Library (MPL), it is no surprise that as an undergraduate she studied both computer programming and psychology. The combination is the driving force behind her multiple projects at MPL, which have all focused on bringing technology to users. "Having the computers is great, but you…

It seems that the demand for public access computers grows exponentially every time a library network is expanded, making it impossible to ever have enough computers available for patrons. One solution that many libraries are implementing to ease the demand for public computer use is to offer wireless technology that allows patrons to bring in…

The role of the public library in encouraging reading and using ICT in the reading development process has been included in a number of Government reports during the 1990s and 2000s in the UK. Following the successful implementation of the People's Network many public libraries are developing ways of using ICT in reader development. In Wales, as…

Yearbook Australia 2003 reports that in August 2001 there were 9596 schools in Australia (2003:305). It can be claimed with confidence that each of these has a library and that a member or members of the school staff have specific responsibility for its operation. That this is so is primarily an achievement of the Library Association of Australia…

The American Library Association's (ALA) Annual Conference, June 24?30, in steamy Orlando, drew 19,575 people, including 5,739 exhibitors, the lowest total since Miami in 1994, not counting the SARS-shadowed conference in Toronto last year (see statistics, p. 15). Although this years conference was filled with exciting events, this abstract is…

Discusses outsourcing in the information industry. Highlights include information technology; special libraries; outsourcing in Australia; public librarians; benchmarking and quality control; online searching; and outsourcing as a threat to information professionals. (LRW)