Describes a plan developed by the Phoenix Public Library that involved all librarians working in branches in defining what constitutes excellence in professional performance in the areas of collection development, reference and reader's advisory services, and community interaction. Characteristics related to excellence are identified, and…

The challenges faced by reference and collection development staff have become increasingly complex in recent years, as more and more materials--in a variety of formats--have become available. This book shows reference and collection development librarians how to use the Internet to share information through online conversations and online…

Virginia Commonwealth University reduced its ready reference collection by integrating the majority into the general reference collection. The project was a success and advantages for staff included more time and focus on users; expanded knowledge of collection; and reduced stress. (JMV)

Describes the historical and present roles of the prison library, as well as the nature of the prison librarian position. Identifies and analyzes the obstacles confronting a prison librarian when selecting academic materials and making those materials accessible to prisoners. (AEF)

Describes a recent increase in religious reference activity in public libraries and its impact on reference services and collection development. The need for open attitudes on the part of the librarian and the importance of understanding the patron's perspective are emphasized. Material selection aids and resource materials are reviewed. (CLB)

Advocates systems analysis as a first step for documents librarians considering the use of computer based technology, outlines the necessary steps, and cites publications that provide practical instruction. The areas of bibliographic control, collection development and integration, and documents reference service are discussed. (CLB)

The primary objective of this guide is to help librarians select adult services reference tools which cover many different topics, with special emphasis on recent social and technological changes. Arrangement is topical, with particular attention given to the following topics: AIDS, abortion, the environment, economic problems, the crisis in…

Examines problems of librarians responsible for both collection development and reference services, including time demands, unclear supervisory lines, and misunderstanding of collection development. The discussion includes suggestions for improving this situation, e.g., formal reporting lines for both areas, increased communication among…

Describes the CIA (Central Intelligence Agency) library. Highlights include security measures, a day in the life of two CIA librarians, sample reference questions, collection development, the Historical Intelligence Collection, the CIA Web site, and library modernization. (JAK)

The traditional role of the school librarian encompassed collection development, reading guidance and literature promotion, and reference. Over time these functions have expanded and participation in carrying out functions has become more active. For instance, the teaching role of the library media specialist is a dramatic and far-reaching…

Revised by the Reference and Adult Services Division of the American Library Association, these guidelines outline factors to consider in seeking input on material selection for public and academic libraries. Topics addressed include the purpose of the guidelines, user groups, collection development, communication with users, and outcomes. (EA)

The Collection Development Council at Old Dominion University (Virginia) decided to involve all subject specialist librarians in creating guides to web resources in the disciplines for which they serve as bibliographers. The project was intended to help librarians become familiar with Internet resources in their fields of expertise and give them…

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…

Describes library services and operations at the University of Burundi, including historical background, branch libraries, collection development, acquisitions, and library organization. An exchange program with Pennsylvania State University is explained, and existing constraints in Burundi are discussed, including inadequate facilities,…