Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

It has been an unconventional career path. Sharon Morris has been a children's librarian, a collection development librarian, a product manager for CARL, and an academic advisor in a graduate library science program. Today she's coordinator for AskColorado, the 24/7 online reference service recognized as 2004 Project of the Year by the Colorado…

NORWELD's second annual report covers the year January 1, 1975 to December 31, 1975. Discussed within the report are the following programs: (1) reference; (2) media; (3) staff development; (4) public relations; and (5) administration. Objectives are given for each of the above programs. The 1975 NORWELD patron questionnaires and evaluation…

Describes the databases available to Canadian libraries through the Canadian Selective Dissemination of Information (CAN/SDI) Program: Library of Congress/MARC tapes, ERIC, Social Science Citation Index, and Psychological Abstracts. The CAN/SDI program is useful for the school librarian and teacher in the special profiles and online retrospective…

This survey, performed under the authority of the New York State Library Services Plan Act, Project 30, 1964-1965, was conducted to determine the System's reference needs, including book, personnel and building requirements. Emphasis was to be placed on Rockland County and its libraries, and these requirements were to be related to the development…

Describes an Edinburgh-based research project that is exploring issues related to reference work in digital libraries, the role of reference librarians with remote access users, library networking, and collaborative reference work. User experiences and librarian work patterns are related to the design of a prototype Web-based network reference…

The New York State Library is conducting two regional pilot programs to provide on-line information services to public, academic, and special library patrons. These procedures and guidelines were written for reference librarians in participating libraries who will act as the intermediaries between their patrons and the search analysts at the State…

The purpose of this study was to determine the current levels of automation and plans for future automation in state-supported, two-year community college libraries. A second purpose was to examine the impact of independent variables, such as enrollment and professional staff, on library automation. Eighty community college library directors and…

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…

Three articles discuss the issue of the mediator's role in the library of the electronic age. Topics addressed include computer-assisted instruction; online catalogs; computer networks; professional identity; reference service and bibliographic instruction; CD-ROMs; online systems; personal home microcomputers; Internet and list servers;…

This plan describes the status of multi-library cooperation and resource sharing in Idaho and outlines possible ways of developing an infrastructure which supports those activities. The end result will be regional multi-type library organizations with well-developed governance structures which support resource sharing activities locally,…