This research seeks to find the new trends in virtual reference and online learning by looking at the impact of COVID-19 on academic libraries, and by identifying gaps in professional development for academic librarians, particularly in reference and instruction. Responses from the surveyed academic librarians indicate that many services…

As participants in the Association of College and Research Libraries' (ACRL) Distance and Online Learning Section (DOLS) Mentoring Program, two librarians collaborated to deploy a pilot library video tutorial program at the mentee librarian's small liberal arts college in the Southeastern United States. Drawing on the mentoring librarian's…

This exploratory piece is intended to set the stage for an ongoing conversation about Open Educational Resources (OER). The current OER landscape has hundreds of repositories and thousands of curated guides and lists for finding OER--few of which "talk" to each other behind the scenes, resulting in separate and often redundant resources…

This paper will look at the services presently offered to distance students by libraries within the categories of professional staff, access to resources, reference assistance, and library user instruction. It will then offer the argument that these services could be improved by developing embedded librarians within online academic courses as a…

School librarians and other specialists should take note of the new wave of computer-based assessments required by the Common Core State Standards (CCSS), testing that is only now beginning to get off the ground. The new testing necessitates that districts possess the right hardware, install the requisite software, and, in some cases, create…

Libraries are not so unlike market giants Netflix, Amazon, and Pandora. Despite their significantly different business models and missions, they share an interest in facilitating the search for information, including what to read, view, and listen to next. Librarians, too, want their patrons to be able to use their tools to make connections among…

The Internet and the World Wide Web have influenced the new approaches taken in teaching and learning at institutions of higher learning. The nature of the courses offered, the geographical spread of the teaching sites as well as the diverse and distributed student population are the catalysts for the changes. These non-traditional, or distant…

At the end of 2007, SirsiDynix introduced the first version of Symphony, its new flagship Integrated Library System (ILS). This article begins with a look at the evolution of Symphony, user reactions to Symphony, and Symphony's design and functionality. The authors, along with a team of librarians from various functional areas, have completed…

Being a solo librarian today is certainly challenging; however, because of technological interconnectedness, today's solo librarian is definitely not alone. Technology allows a school librarian to immediately and constantly connect and interact with other school librarians. This article discusses online resources and websites that will allow a…

Electronic reference resources are expanding traditional print reference collections far beyond the walls of the library building. While the library literature has seen a debate rage about the various merits and pitfalls of electronic reference sources, no one disputes they are here to stay. As more of the library content becomes available through…

The role of public services librarians in collection development is examined in light of changes being brought to libraries by finances, cooperation, and information access. Highlights include situation in academic and special libraries, attributes of successful reference librarians and choices affecting collection developing, collection…

Examination of the confrontation between patrons and technology in the library focuses on two questions evident when addressing the instruction librarian's role in humanizing technology: whether the library profession can afford to humanize interaction between client and technology, and how instruction librarians can humanize the confrontation.…

Describes the development, operation, and services of a special unit at the Chicago Public Library that provides reference and research services to professional librarians. Specific reference materials, online databases, and current awareness services are covered. The selection and acquisition of library materials is discussed in some detail. (21…

Describes the challenge to libraries involved in the development of online catalogs, discusses the revolutionary importance to librarianship of the online catalog, outlines the role of effective planning in implementing online catalogs, and projects some changes that will occur in libraries because of them. (JL)

The 25 articles in this book were written by librarians as a guide for reference services personnel working in two-year college libraries. Part I, The Community College Reference Mission, includes "Community College Services," by Derrie B. Roark; "Community College Librarianship: A Changing Frontier," by Marilyn Searson Lary; "Typical Is Atypical:…