This article explores the literature that focuses on the various roles librarians and libraries play in distance education settings. Learners visit libraries either in person or via networked computing technology to ask for help with their online courses. Questions range from how to upload a document with a learning management system, to how to…

This report begins by noting that, in the interests of developing a vigorous and professionally active library faculty, a major goal of the James White Library (Andrews University, Michigan) is to recruit, retain and promote librarians who are highly self-motivated and have the ability to support the mission of the library. It then provides…

Describes a multifaceted evaluation of the Brandeis model of reference services, which included how the model was defined, direct observation of librarians, unobtrusive study, and a focus group project to gauge patron response. Results of the study and needed improvements are discussed. A sidebar article describes the Brandeis model. (22…

This article presents an overview of a research project that was designed as a way to understand the role of Australian academic librarians in internationalising library, university, and higher education practice. In an attempt to discover what it is that librarians actually do, a survey of university librarians was undertaken to find how they…

Looks at a seminal article by Arthur McAnally and Robert Downs on the changing role of the university library director to determine whether the changes they outlined in 1973 are still valid. Additional sources of strife for university library directors are described, and requirements for today's library directors are discussed. (Contains five…