Immigrants are essential library constituents. This article presents the outcomes of a pilot, self-paced mini-course to introduce US immigrants to the library and information science (LIS) field. Data from student assessment and focus groups suggest that, with curricular and design improvements, the mini-course can help recruit skilled or degreed…

Many librarians work in public libraries to make a difference for children, families, and communities and identify family and community engagement as a cornerstone of their responsibilities. For librarians to be successful they must be afforded strong foundations in family and community engagement that begin early in their preparation. Yet little…

This work explores the ways in which academic librarians specializing in areas related to user services consider the courses they took as part of obtaining their library and information science (LIS) degree prepared them to deal with issues of customer service in their current work. Effective customer service is a central aspect of accomplishing…

Mobile devices are a ubiquitous accessory in daily life for millions of people. These devices can be used to effectively meet a user's information needs. Librarians can assist users with the skills to select, purchase, design, develop, deploy, and maintain mobile applications and related technologies (MAT). Project MISSILE (Mobile Information…

This report summarizes a descriptive survey of fellowships awarded under the Library Education and Human Resource Development Program, Title II-B of the Higher Education Act of 1965. The study covered the years 1985-91 and was undertaken to determine the success of the fellows who were recruited into the training program, and to determine if their…

A general methodology for cost effectiveness analysis was developed and applied to the Colorado State University library loan desk. The cost effectiveness of the existing semi-automated circulation system was compared with that of a fully manual one, based on the existing manual subsystem. Faculty users' time and computer operating costs were…