The question presented is whether a teletype service answering reference questions, verifying bibliographic citations, and referring certain questions to other agencies and institutions could be effectively provided for public and college library systems in Iowa by students in an advanced reference course in the School of Library Science. (8…

Examines current activity, potential additional services, and major problems in the use of cable television systems by libraries. (PF)

Good reference librarians need to be good interviewers. Unfortunately most librarians have not learned to use the technique of open questions to obtain information about the user and what he is looking for. Examples of open and closed questions with typical responses are given. (4 references) (DH)

Fiscal austerity in libraries has forced some administrators to consider alternatives such as computerized reference services or non-professional staff at the reference desk for reducing the cost of professional reference service. (JAB)

If general librarians conclude that computer-oriented research has no practical application for them, and that they have nothing to contribute to the dialog with the information specialists, they may find that they have lost control of this area of the profession to outsiders." (11 references) (Author)

This 28-item annotated bibliography for establishing a local history collection which was compiled for the Reference and Adult Services Division, History Section, Local History Committee of the American Library Association, lists recommended background readings, technical assistance aids, and selected case studies. (EJS)

Discussion of the guidelines which were prepared "to establish a conceptual framework of service" for all libraries by the Standards Committee of the Reference and Adult Services Division (RASD) of the American Library Association. (JAB)

Reviews the current dynamic nature of library service to the disabled and institutionalized, emphasizing that the concept underlying the provision of special materials, facilities, and programs for such persons is not essentially different from that which underlies service to other adults: the librarian's role is to serve as intermediary between…

Describes projects of Oklahoma libraries designed to combat the problem of illiteracy among adults and explains Oklahoma Image, a humanities effort aimed at attracting out-of-school adults to public libraries by focusing on the state's multicultural heritage. Column also reports adult service news from other states. (JD)

The reasons for the widespread nonuse of libraries are explored and methods for overcoming these obstacles are suggested. (10 references) (NH)

Examines two traditional approaches to the measurement of library service--the gathering of circulation and reference statistics--and relates them in a statistical model in an attempt to define real standards against which a library's activity can be compared. Graphs comparing reference and circulation statistics are included. (Author/JD)

No one source for locating government documents on a given subject exists. Librarians responding to a questionnaire indicated dissatisfaction with even the most used source, the Monthly Catalog''. Subject retrieval, other sources, and suggestions from librarians are discussed. (5 references) (DH)

This paper provides a brief guide to the major relevant works which yield information about the subject resources of libraries within New England. The list is not exhaustive and the works described are not evaluated. (28 references) (Author/NH)

Presents the May 1979 draft of the National Interlibrary Loan Code which contains general guidelines for the borrowing and lending of library materials: definition, purpose, scope, responsibilities of borrowing and lending libraries, expenses, duration of loan, and violation of code. (JD)

Identifies and describes published library catalogs that index important holdings in anthropology and related subjects. Whenever possible, the presence/absence of analytics, the type of subject headings, and any unusual features are indicated. (JD)