This article presents a case study in user-centered design that explores the needs and preferences of undergraduate users. An analysis of LibQual+ and other user surveys, interviews with public service staff, and a formal American with Disabilities Act accessibility review served as the basis for planning a redesign of the Brown University…

Two articles discuss the library hardware marketplace. The first examines the Apple Macintosh in libraries from 1984 to the present, including linking libraries, computers, and endusers over large geographic distances. The second article discusses upgrading components of systems in the IBM compatible, MS-DOS, and Windows environments as costs…

Clifford A. Lynch, developer of MELVYL and former director of library automation at the University of California, is now executive director for the Coalition for Networked Information (CNI). This interview discusses Lynch's background, MELVYL, the Web and the role of libraries and librarians, community and collaborative filtering, the library of…

The prevalence of feature-based 3D modeling in industry has necessitated the accumulation and maintenance of standard feature libraries. Currently, firms who use standard features to design parts are storing and utilizing these libraries through their existing product data management (PDM) systems. Standard features have enabled companies to…

Based on experiences of the Vigo County Public Library in Terre Haute, Indiana, this article outlines ways libraries can attract patrons to their Web sites and features that can keep them returning. Discusses marketing and publicity; basic content and special sources and services; attractive and easy-to-use site design; good Web site maintenance;…

Reviews literature on digital libraries (DLs) by examining its conceptions; concepts related to social informatics; researchers exploring DL social informatics; methods of DL design; social aspects of DL infrastructure and use; and research approaches to DL social informatics. Presents questions for further research and discusses social and…

Discusses the use of firewalls for library intranets, highlighting the move from mainframes to PCs, security issues and firewall architecture, and operating systems. Provides a glossary of basic networking terms and a bibliography of suggested reading. (PEN)

Reports on an Open University evaluation study of the Informedia Digital Video Library System developed at Carnegie Mellon University (CMU). Findings indicate that there is definite potential for using the system, provided that certain modifications can be made. Results also confirm findings of the Informedia team at CMU that the content of video…

This article discusses the pros and cons of open source software, such as Linux. It asserts that despite the technical difficulties of installing and maintaining this type of software, ultimately it is helpful in terms of knowledge acquisition and as a beneficial investment librarians can make in themselves, their libraries, and their patrons.…

Provides background and insight into the totally new telecommunications network recently implemented by OCLC, as well as steps taken to assure that catastrophic events at critical carrier-network locations or disruptive cuts in carrier cable facilities do not result in widespread service outages for OCLC users. (four references) (DB)

This report was commissioned in response to concerns expressed about the gap between institutional digital library initiatives and the products offered by library systems vendors. The study analyzes from the perspective of libraries the strategies, visions, and products that vendors of integrated library systems are offering as solutions. Case…

Provides methods for the systematic redesign of a library Web site through comparing baseline data changes in use brought about by design changes. Shows how complementary information, based on Web users' log statistics and direct observations of users, can enhance a library Web site. Relates this information to practical Web site decisions that…

Outlines considerations in the design of a Competitive Intelligence Information Resource Center (CIIRC), which is needed by business organizations for effective strategic decision making. Discussed are user needs, user participation, information sources, technology and interface design, operational characteristics, and planning for implementation.…