Sharing expertise gleaned from more than two decades as a library security manager, Graham demonstrates that libraries can maintain their best traditions of openness and public access by creating an unobtrusive yet effective security plan. In straightforward language, the author: (1) Shows how to easily set clear expectations for visitors'…

These Guidelines constitute the third edition of the International Federation of Library Associations (IFLA) "Multicultural Communities: "Guidelines for Library Services." This revision follows the IFLA Section of Library Services to Multicultural Populations' "2006-2010 Strategic Plans": to review and revise the…

This document was developed by the Middle Tennessee State University James E. Walker Library Collection Management Department to provide policies and procedural guidelines for the cataloging and processing of bibliographic materials. This document includes policies for cataloging monographs, serials, government documents, machine-readable data…

The Guidelines are focused on the library services to babies and toddlers, their families and supporting organizations dealing with early literacy and appropriate services for the very young. Early brain development research has shown the unequivocal impact that talking, singing and reading to babies and toddlers can have on their acquisition of…

This examination of technological change and its impact on library jobs explains from the historical perspective how technology absorbed much routine work and created the potential for more challenging jobs. Factors to be considered in redesigning jobs to accommodate both technological innovation and human values are discussed. (MBR)

Libraries and catalogers face choices in the treatment of the growing collections of electronic journals. Policies issued by CONSER and the Library of Congress allow libraries to edit existing print records to accommodate information pertaining to the electronic versions (single record option) or to create new records for them. The discussion…

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Describes the Americans with Disabilities Act (ADA) and discusses its implications for both public and private libraries. The term "disability" is defined; sources of federal regulations that pertain to libraries are cited; the need for sign language interpreters is discussed; Braille materials are considered; and staff requirements are…

This set of guidelines, for audiovisual and multimedia materials in libraries of all kinds and other appropriate institutions, is the product of many years of consultation and collaborative effort. As early as 1972, The UNESCO (United Nations Educational, Scientific and Cultural Organization) Public Library Manifesto had stressed the need for…

Although telecommuting has been found to increase productivity and morale in business environments, libraries rarely consider it. This article discusses telecommuting's potential impact on contact with users, length of employment, job descriptions, budgets, management style, communication, and workflow. This option may help libraries retain older…

One hundred and thirteen librarians attended a management conference and workshop at Purdue University on September 27-28, 1974. The objectives of the conference were to motivate and to stimulate thought and discussion about managerial style and management responsibilities. The first formal session of the conference, entitled "What Kind of…