Reference services in public libraries are changing dramatically. The Internet, online databases, and shrinking budgets are all making it necessary for non-traditional reference staff to become familiar with online reference tools. Recognizing the need for cross-training, Chesapeake Public Library (CPL) developed a program called the Database…

The overwhelming results were iPhones and Android devices. Since the library wasn't equipped technologically to develop an in-house application platform and because we wanted the content to work across all mobile platforms, we decided to focus on creating a mobile web-based platform. From the NLM page of mobile sites we chose the basic PubMed/…

The purpose of this paper is to report the results of a quantitative analysis exploring the interaction and relationship between the online database and electronic journal collections at the J. N. Desmarais Library of Laurentian University. A very strong relationship exists between the number of searches and the size of the online database…

Today's scholars face an outstanding array of choices when choosing search tools: Google Scholar, discipline-specific abstracts and index databases, library discovery tools, and more recently, Microsoft's re-launch of their academic search tool, now dubbed Microsoft Academic Search. What are these tools' strengths for the emerging needs of…

Quora (www.quora.com) is a contemporary, web-based take on reference. Users post questions within Quora and other users answer the questions. Users can vote for and against answers (or not vote at all). It is users asking questions of friends and strangers and then sorting through the results. If the model sounds familiar, it's because it is.…

Web design is a necessarily iterative process. During the process, it can be difficult to balance the interests and focus of the library site experts and their novice users. It can also be easy to lose focus on the main goals of site use and become wrapped up in the process of design or coding or in the internal politics of site design. Just as…

This article examines how finding aids are structured and delivered, considering alternative approaches. It suggests that single-level displays, those that present a single component of a multilevel description to users at a time, have the potential to transform the delivery and display of collection information while improving the user…

Libraries are not so unlike market giants Netflix, Amazon, and Pandora. Despite their significantly different business models and missions, they share an interest in facilitating the search for information, including what to read, view, and listen to next. Librarians, too, want their patrons to be able to use their tools to make connections among…

Do library catalogs compete with Google or is it the other way around? We know which came first but which will finish in the end? Only trained library professionals were considered qualified to develop reliable catalog records. However, with the increased sophistication of search engines, we are beginning to realize that a collaborative effort may…

This article presents the results of a comprehensive survey of integrated library system (ILS) vendors conducted by the author and commissioned by "Computers in Libraries" CIL. The survey was intended to: (1) provide an up-to-date comparison of functionality currently available in ILS products; (2) provide a comparison of support services…

Even though the concept of information literacy typically embraces an idea of a complete participation in an information community, its definitions have tended to underline the phases of seeking, searching and evaluation instead of creating information. Shortcomings of information creation can, however, explain many of the difficulties of finding…

We describe the use of browsing and searching (in libraries, online, inside sources, at meetings, in abstracts, etc.) as a way to stimulate the teacher of undergraduate mathematics, specifically in differential equations. The approach works in all other areas of mathematics. Browsing can help build new and refreshing teaching materials based on…

Locating sources that are rich in evidence-based practice information can be more difficult for physical as well as occupational therapists in practice settings in which there is not direct access to a health sciences library. In addition, once information has been found, there may not be an easy way to access the data. This commentary will…

Pipes is an interactive data aggregator and manipulator that lets you mashup your favorite online data sources. Pipes could be used to "combine many feeds into one, then sort, filter and translate to create your ultimate custom feed. In this article, the author describes how to use Yahoo! Pipes. The author shares what she has learned in…

What would technological librarians like to see in the next generation of Integrated Library Systems (ILS)? This question was asked of several well- known library technology experts, and their responses are presented in this article. Survey respondents expressed a clear desire for the following features and functionality: (1) Direct, read-only…