Libraries throughout the world are increasingly involved in the production of scholarly publications. Much of this has been thanks to the growth of open access (OA) publishing in all its forms, from peer-reviewed "gold" journals to "green" self-archiving, and electronic theses and dissertation (ETD) repositories. As a result, more and more of the…

Writing a mission statement is difficult, especially today when the need for libraries is being openly questioned. Now more than ever, librarians, trustees, and patrons must determine how libraries can best serve their communities and express their conclusions in their mission statements. A clear sense of purpose provides an essential foundation…

Arguing that complaints are inevitable and that complaint handling should be an integral part of the library's public service program, this paper identifies and discusses the components of such a program. Concerns discussed are those that should be of general interest to all types of libraries, and the primary focus is on external complaints,…

Based on perceptions from interviews and the available literature, this report examines the manner in which Oklahoma's libraries and library-related institutions or agencies deal with continuing professional library education. A discussion of providers and consumers describes the provision of staff and career development opportunities by library…

These remarks suggest that, although the world's cultures--and the culture of books--may be defined by languages, by traditions, and by historical movements, they are not confined by national boundaries: all boundaries in the world of culture and ideas are artificial and all are doomed to be dissolved. Since all culture belongs to all people,…

A study was undertaken to ascertain the position of inservice training for librarians in South Africa and to determine what adjustments were necessary for inservice training practice in South African libraries. An examination of the literature on inservice training revealed current trends, and the literature in the field of library science was…

The Bibliographic Service Development Program of the Council on Library Resources convened a meeting of experts in March 1984 to consider the advisability of applying standards in the development and operation of online public access catalog systems in libraries. Following presentations from three invited participants, working groups were formed…

Stressing the importance of the annual report as a library management tool, this article discusses the development of policy documents or statements, housekeeping documents (statistics, memos, correspondence), information communication, the results of effective communication, contact with the community, and management skills. A 10-item background…

Before turning to the OCLC vision of nationwide networking, a review of some of the issues that have influenced that vision are presented, including: technology as a driving force; library and information economics; the challenge of providing ever-proliferating services to an ever more computer-literate end user; the changing role of the library…

This document presents the medium-term plan (1992-97) of the International Federations of Library Associations and Institutions (IFLA). IFLA's long-term policy statement is included, and the concept, objectives, orientation, and goals for its five core programs are described. The programs are: Universal Bibliographic Control and International…

This biennial report describes International Federation of Library Associations (IFLA) events and activities in the during 1989-90. They are treated under the following headings: (1) Managerial Aspects, including membership and organization, fund raising, regional offices, publications, and conferences; (2) Divisions, Sections, Round Tables,…

This collection of papers addresses the impact of rapidly changing telecommunications technology on libraries. A brief introduction by James L. Divilbiss sets the stage for the following papers: (1) "Making Sense of New Technologies and New Legislation" (Joseph Ford); (2) "Selection and Use of Telecommunications Consultants for…

The Library and Information Commission believes that libraries can make a unique contribution to making the vision of lifelong learning a reality in the United Kingdom. Libraries and information services are intimately related to learner needs and already serve as gateways to learning by providing learners with learning materials and personal…

This two-part document comprises an introductory statement and final report of a meeting that promoted the harmonized development, at regional and national levels, of theoretical and practical training programs for all kinds of information specialists. The meeting was attended by 19 experts from 17 countries--Brazil, Ethiopia, France, India,…

This study explores the changing role of the book in the future. The report draws on interviews with authors, publishers, booksellers, computer experts, librarians, scientists, educators, and scholars and on the experience of the Library of Congress staff. The first part, "The Culture of the Book: Today and Tomorrow," includes sections…