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vanDuinkerken, Wyoma; Mosley, Pixey Anne – ALA Editions, 2011
Change is inevitable and essential to any functioning institution. But change can be stressful, especially when it upsets established routines and patterns. Library managers need to be able to lead staff through episodes of change while remaining empathetic, and this book shows them how to: (1) Engage library staff in the process and encourage…
Descriptors: Library Personnel, Library Administration, Affective Behavior, Motivation Techniques
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Hanlon, Ann; Ramirez, Marisa – portal: Libraries and the Academy, 2011
An online survey of institutional repository (IR) managers identified copyright clearance trends in staffing and workflows. The majority of respondents followed a mediated deposit model, and reported that library personnel, instead of authors, engaged in copyright clearance activities for IRs. The most common "information gaps" pertained to the…
Descriptors: Surveys, Internet, Computer Mediated Communication, Library Personnel