In January 2008, the Belk Library & Information Commons at Appalachian State University combined the Access Services staff members of the Circulation and Lower Level Service Desks with the Reference and Instruction team as part of a library-wide reorganization effort. The new team balanced what had been a staff-dominated Access Services team…

Fiscal austerity in libraries has forced some administrators to consider alternatives such as computerized reference services or non-professional staff at the reference desk for reducing the cost of professional reference service. (JAB)

How do you simultaneously renovate a grocery store into a state-of-the-art resource library, supervise the daily operations of five libraries, lead a team in reimagining reference service, and plan your wedding? Ask Lois Langer, coordinating librarian of Hennepin County Library. Her answer: "Project management--you can do anything,…

Since the publication of the third edition of this book in 1961, numerous changes have occurred in the policies, procedures, functions and technology of academic librarianship. The present volume incorporates the literature of the past 13 years, and the author concludes that while the changes implied through the literature are significant and…

This report provides an overview of library and information services for older adults today. New programs are described which have been developed to serve older adults and to respond to their needs. The training of librarians to provide such services is also discussed. The first section of this report focuses on access and includes discussions on…

A collection of 30 library articles published between November 1974 and November 1975 is divided into three sections. The 11 articles in the "Libraries and Librarians" section run the gamut from the part-time librarian to the administrator, from history and philosophy to humor. "Technical Services/Readers' Services" contains 16 articles covering…

This selective bibliography is organized by subject headings that include administration and personnel; bibliographic instruction/information literacy; cataloging and classification; children's and young adults; collection development; copyright; customer service; distance education; electronic libraries; evaluation of library services; fund…