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Gapen, D. Kaye | 3 |
Milner, Sigrid P. | 1 |
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Gapen, D. Kaye; And Others – Journal of Library Administration, 1993
Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)
Descriptors: Academic Libraries, Administrative Principles, Futures (of Society), Higher Education

Gapen, D. Kaye – College and Research Libraries, 1984
This paper examines the current rate of change in university libraries and makes projections of future rates of change. Highlights include technological innovations, change models (particularly the Stages of Growth organizational change model), organization and administration of university libraries, and implications of change for librarianship.…
Descriptors: Academic Libraries, Futures (of Society), Higher Education, Library Administration

Gapen, D. Kaye; Milner, Sigrid P. – Library Trends, 1981
Reviews research on obsolescence (decline over time in validity or utility of information), citing two major state-of-the-art reviews and subsequent research involving citation studies and use studies based on circulation and reshelving statistics. A problem-solving management model developed to aid libraries deal with obsolescence is discussed.…
Descriptors: Citations (References), Information Science, Information Utilization, Library Administration