Reviews research on obsolescence (decline over time in validity or utility of information), citing two major state-of-the-art reviews and subsequent research involving citation studies and use studies based on circulation and reshelving statistics. A problem-solving management model developed to aid libraries deal with obsolescence is discussed.…

Explores the value of Total Quality Management (TQM) for libraries as a management methodology to complement the changing needs of research libraries in light of changing information technology. The planning process for a new academic library which used many TQM elements is described. (EAM)