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Childers, Thomas A.; Van House, Nancy A. – 1993
This workbook explains how to define what various constituents connected with a public library want it to do and what doing these things well means in qualitative terms. The book aims to define effectiveness for the public library and to provide guidelines for assessing the library's effectiveness and communicating this to stakeholders. The eight…
Descriptors: Budgeting, Efficiency, Evaluation Methods, Evaluation Research

Van House, Nancy A.; Childers, Thomas – Public Libraries, 1991
Discusses methods of evaluation that can be used to measure public library effectiveness, based on a conference sponsored by the Council on Library Resources. Topics discussed include the Public Library Effectiveness Study (PLES), quantitative and qualitative evaluation, using evaluative information for resource acquisition and resource…
Descriptors: Conferences, Evaluation Methods, Futures (of Society), Governance