This study conducted a systematic sample of every 70th reference transaction from over a three-year period and analyzed 1,852 reference transactions asked at an academic library system's fifteen face-to-face (f2f) service points as well as via telephone, e-mail, and chat. Findings indicate two-thirds of the total questions asked were…

Presents five brief papers that touch on the role of the computer center, sources of conflict, and basic incompatibilities in the relationship with the library. Also discussed are developmental operating difficulties, negotiation of continuing relationships, and the need for tolerance and mutual respect. (Author/RAA)

A general description of microcomputer-based spreadsheet software capabilities and their usefulness in library management analysis and planning are presented. Five specific spreadsheet models which apply to retrospective conversion cost and scheduling, COM and book catalog costs, and acquistions processing costs are discussed and displayed in…

The reserve book activities of a typical college library were analyzed by means of a computer simulation. (Author)

Suggests practical steps the uninitiated librarian can take to become familiar with automation opportunities and discusses issues that should be considered in choosing an automation system for the small library. Getting acquainted with computer world, evaluating library environment, and considering options are covered. Eight references are cited.…

Discussion of the use of microcomputers in a cooperative public library system notes library management applications in areas of clerical work, word processing, book ordering, inventories, special collection catalogs, mailing lists, and a union list of serials. (EJS)

Addresses how libraries can prepare for Y2K problems. Discusses technology that might be affected and equipment that should be examined, difficulty of fixing noncompliant hardware and software, identifying problem areas and developing solutions, and dealing with vendors. Includes a checklist of necessary preparations. (AEF)

Eleven articles and reports published between 1980 and 1984 and cited in "Resources in Education" and "Current Index to Journals in Education" are listed in this bibliography on microcomputers in libraries. Emphasis is on microcomputers in public and school libraries and topics included are factors that should be considered…

This kit presents unedited primary source documents which illustrate a wide range of alternative approaches to document delivery systems. Selected for their value to administrators and decision-makers, these documents derive from general membership surveys and from libraries contacted directly by the Systems and Procedures Exchange Center (SPEC)…

Legal questions, raised by recent developments in computerized networks and relating to censorship, liability, responsibility and other topics, were explored by means of a questionnaire sent to a selected group of librarians, network personnel, and others. Designed to collect information about existing laws and current problems, the questionnaire…

The University of Calgary Library has developed an automated information system to aid decision making in the area of collections development. The traditional format for collections policies in a written description of the areas and levels where a particular institution is collecting actively. Using a computer-based management information system…

Discussion of the scheduling procedures of librarians' hours at the reference desk at the Rutherford Humanities and Social Sciences Library, University of Alberta, highlights services provided, the preference table system, and manual scheduling versus computer scheduling. (EJS)

A Task Force of 21 people representing faculty, department chairmen, and administrators at Amarillo College (AC) was organized into committees to investigate the use of the computer at AC and future data processing needs in areas of instructional support, administrative support, and equipment and software selection. Compared to computer…

Describes the use of electronic spreadsheet software for library decision support systems using personal computers. Discussion covers templates, formulas for allocating the materials budget, LOTUS 1-2-3 and budget allocations, choosing a formula, the spreadsheet itself, graphing capabilities, and advantages and disadvantages of templates. Six…

Based on interviews with OCLC staff, network directors, and librarians in member libraries, and related literature review, it is recommended that OCLC take steps to improve statistics it currently makes available and to consider leadership role in helping libraries use microcomputer technology to provide statistics for library management. (27…