Digital literacy is a more recent concept than information literacy and can relate to multiple categories of library users in multiple types of libraries. Determining the relationship between information literacy and digital literacy is essential before revision of the ACRL "Standards" can proceed.

Mission statements are expected elements of business plans and corporate communications. Yet, practice in creating them and monitoring their impact varies and skeptics wonder about their usefulness. A survey of business literature provides a context for school library mission statements. Mission statements define the nature, purpose, and role of…

The cultural heritage preservation community now functions largely within the environment of digital technologies. This article begins by juxtaposing definitions of the terms "digitization for preservation" and "digital preservation" within a sociotechnical environment for which Google serves as a relevant metaphor. It then reviews two reports…

Leadership is an often-misunderstood word, especially in the context of libraries. With multiple definitions for the word "leadership" and vast numbers of leadership styles, it can be difficult to identity what exactly is meant when discussing library leadership. This literature review brings together 10 years of scholarly research on…

In this paper the author compares the use of digital materials that have been deposited in The Ohio State University (OSU) Knowledge Bank (KB). Comparisons are made for content considered in scope of the university archives and those considered out of scope, for materials originating from different campus sources, and for different types of…

Library scholars and practitioners have frequently reflected on the various factors that in combination make up a hospitable library, but there has been little theoretical synthesis of the notion of the library as a place of hospitality. The hospitality industry provides a rich vein of theoretical material from which to draw definitions of…

Library/information science professionals need a clearly articulated definition of usability/Web usability to implement intuitive websites. In this study, the authors analyzed usability definitions provided by the ARL library professionals and those found in the library/information science and computer science-information systems literature.…

Intended to foster a common language for information exchange about library operations and resources, this handbook provides library managers, boards of trustees, and other library decisionmakers with guidance in identifying items of information from which to obtain factual and comparative data for (1) developing policies and decisions; (2)…

This paper describes the theoretical design and practical implementation of a set of performance indicators in a public library system in London (England). Bromley Libraries has 15 branch libraries and serves 300,000 people. The need for improved management control by assessing performance and monitoring progress, library restructuring, and…

Discusses the role of libraries and library staff in helping society grapple with the ramifications of multiculturalism. Definitions of multiculturalism, steps in creating a diverse library staff, training needs, and dealing with charges of political correctness are addressed. A graphic model of stages in the process of developing a multicultural…

A brief history of library development in Colorado is followed by the outline of a plan which delineates four network programs: materials selection, interlibrary loan, reference/information, and communications. Though these programs are interrelated in numerous ways, they are considered here one by one. For each program, the purpose and need, the…

This document is a manual designed to improve library services to young adults. Information is divided into three parts: (1) "Applying the Planning and Role Setting Process to Library Services for Young Adults"; (2) "Evaluating the Results: The Measurement Process"; and (3) "The Output Measures." Part 1 discusses the Public Library Association…