Modern academic libraries tend to provide services beyond traditional lending, reference, and enquiry services. Many are converged with other professional or student-focussed services such as IT, student services, academic support, or such learning resources as multimedia or print services -- often co-located in space and management structure. At…

"portal: Libraries and the Academy" has as its mission to address library and information services in a campus-wide context, focusing on librarians' engagement with learning services, joint technology initiatives, cross-disciplinary and cross-functional research, faculty partnerships, and scholarly publishing and public policy, but…

In 2013, The Andrew W. Mellon Foundation awarded a group of seven librarians from the Research Library Leadership Fellows program of the Association of Research Libraries (ARL) a planning grant to examine the center of excellence (CoE) model for information services. Used in a variety of industries, CoEs are designed to attract the most talented…

Broadband and bandwidth allocation is an essential technology planning activity that libraries should address on a continual basis. There are five key factors that will impact your network's performance: 1. infrastructure, 2. network load, 3. workstation performance, 4. prioritization of services, and 5. network management. The author thinks it's…

The integration of librarians and technologists to deliver information services represents a new and potentially costly organizational challenge for many library administrators. To understand better how to control the costs of integration, the research presented here will use structural contingency theory to study the coordination of librarians…

Library and Information Services (LIS) providers are vulnerable in the current war for talent. They need to work collaboratively to develop accurate workforce data so they can retain and recruit the right people. In South Australia, the issue has a level of urgency above other States as the demographic is skewed to older workers. Organisations…

This paper is an extension of the author's earlier work on developing management information services and creating a culture of assessment in libraries. The author will focus observations on the use of data in decision-making in libraries, specifically on the role of leadership in making evidence-based decision a reality, and will review new…

Taking an international approach to reflect the growing number of one-person libraries (OPLs) worldwide, this handbook and directory for OPLs covers organizational culture, customer service, time management and planning, budgeting, accounting, technology, collection development, education, downsizing, outsourcing, and many other key management…

This self-study by the public services staff of Brown University Library provided an opportunity for them to examine past, present, and future operations. The study was conducted by 33 volunteers from the library staff, who were organized into 1 study team and 5 task forces; they worked more than 14 months to develop the recommendations and plans…

A statement of goals, guidelines, and standards for public libraries in the state was developed by the Standards Study Committee, Public Library Section, of the Louisiana Library Association. The goals include the educational, informational, recreational, cultural, and service roles of the library. The guidelines are a detailed description of…

Presents results of a study undertaken for the state library of Maryland to develop a process for the development of a Maryland Digital Public Library. Highlights include planning; management; implementation requirements; networked environments; technical infrastructure issues; collection development; standards; information content; information…

The Ad Hoc Committee on Future Information Services explored possible future directions for information services at Texas A&M University Library and developed a plan to guide the library into the next decade in terms of automated access to information. In exploring future directions for automated information services, the committee members…

This final report completes a self-study begun in August 1983 by the University of North Carolina at Chapel Hill Academic Affairs Library to provide an opportunity for staff to lay the groundwork for services within a new facility. Broad areas identified for study were: effectiveness of services to users, coordination of public services throughout…

This self-study by Temple University Libraries involved the efforts of 33 library staff members--9 on the study team, and 24 on 4 task forces--over a period of 12 months. Task forces were organized according to four issues: Organization of Public Services, Staffing and Management, Public Service and Technology, and Library Users and Their Changing…

The Rutgers University Library's Annex, a compact library storage facility opened in 1982, is designed to house approximately one-half million volumes of varying sizes, including monographs, serials, and containerized items in permanent storage boxes. By using the high density, economical storage at the annex for little-used library materials,…