A user evaluation of library services and facilities revealed a dichotomy of the user population into director and non-director subgroups. (Author/PF)

To meet future demands for more services with relatively fewer resources, an inhouse management survey was conducted. This paper focuses chiefly on the administration and the technical services division. (JB)

The focus of this survey, conducted by the Office of Management Studies, is on the seventy-eight university libraries in the Association of Research Libraries (ARL). Fifty-two libraries were interviewed by telephone calls which employed a detailed interview guide and produced a profile of practices and interests. All but three of the 25…

To develop organizational recommendations, propose new management procedures, and assist in budget preparation, a management improvement analysis was undertaken at the Seattle Public Library. Discussions were held with library board and supervising staff on all aspects of organization, operations, and services; a trial budget procedure was…

Reports results of a survey of public libraries on fundraising. Data are presented on sources of funding, the importance of fundraising, fundraising contacts, types of fundraising activities, purposes for funds raised, other benefits, staffing, and the relationship between fundraising and size of budget. Some data are analyzed by geographical…

With funding from the Council of Library Resources, visits were made in the summer of 1974 to the public libraries of ten large cities in order to examine their procedures for setting goals and objectives. Since the goal-setting process implies the selection of priorities and the application of leadership by the library administration, the…

In an experimental survey of an academic library, staff perceptions of an administrator were compared with his self-evaluation to determine what, if any, discrepancies existed. (Author/PF)

The intent of this CLIP (College Library Information Packet) Note is to provide data and sample documents that can be used as examples by college and small university libraries that are writing or rewriting their mission statements. A survey was mailed in April 1998 by the College Libraries Section of the Association of College and Research…

Discusses the current problems in interpreting and enforcing Canadian copyright laws, and demonstrates the need for clarification of the roles of both proprietor and user. (JVP)

Reports results of a biennial survey of public libraries serving populations of 100,000 or more, including data on per capita expenditures, directors' salaries, and beginning professional salaries. Sixteen tables break down data by region, size of population, and sex of director. Three references are listed. (MES)

Reports the results of a College and University Personnel Association survey of administration compensation in academic libraries. Surveyed positions include director of library services; circulation librarian; acquisitions librarian; technical services librarian; public services librarian; and reference librarian. All results are presented in…

This survey of regional depository libraries grew out of an informal meeting held in the fall of 1987. The meeting's purpose was to allow regional librarians to discuss their shared problems and concerns. A direct result of this meeting was a decision to gather more information about regionals and how they operated, organized and staffed their…

This SPEC Kit and Flyer focus on the extent to which Association of Research Libraries (ARL) libraries engage in formal or organized customer service programs. Seventy-five out of the 121 member libraries responded to the customer service program survey (61%). The SPEC Flyer discusses results in terms of customer service program characteristics,…

Reports on a study conducted in the fall of 1974 to survey goal and objective setting efforts as a management activity in selected large public libraries. (Author/PF)

Discusses results of mail survey eliciting 180 responses from libraries concerning reference use of online databases. Reference database users profile, activity levels and online use, acceptance by librarians of online ready reference searching, administrative considerations, print materials and online availability, and ready reference questions…