Competition in the virtual reference market got really hot this past summer. Recent developments in virtual reference offerings suggest the market is much more dynamic than most people would have imagined a short time ago. With Google's acquisition of Meebo and its subsequent decision to shut down the chat widget service, many libraries scrambled…

One of the toughest challenges in an academic library systems office is how to manage and present the extensive selection of electronic resources from a variety of vendors. At York College of Pennsylvania, the authors participated in an admissions-driven web revision cycle and used a campus-provided CMS for 8 years. During this time, they tried…

In fiscal year 1992, state funding to the South Carolina State Library was reduced on four occasions, but the library staff performed at high levels. Despite a 38 percent reduction in the library materials budget, the State Library had its best year ever in terms of providing information, with the number of items loaned continuing to increase. In…

This book presents 19 case studies in library web site creation and implementation. The book begins with an introduction--"Introduction: Step into My Parlor" (Julie M. Still)--and is divided into three sections. The first section, Academic Library Web Sites, contains six case studies: "U-SEARCH: The University of Saskatchewan…

Suggests guidelines to help libraries formalize their electronic reference services. Covers the following issues: administration/management (library division/department, library administration, campus administration, academic departments); services; primary clientele; personnel; infrastructure/facilities; finances; and evaluation. (AEF)

The experience of Rutgers University Libraries illustrates the extensive planning, work effort, possibilities, and investment required to develop the digital library. Examines these key areas: organizational structure; staff development needs; facilities and the new digital infrastructure; metadata standards/interoperability; digital collection…

Explores some of the collection and service-related issues which should be considered by those developing an electronic collection in a school library. Highlights include principles of electronic collection management; selection of electronic resources; technological infrastructure; user training; online subscriptions; marketing; and technical…

Explores issues associated with the imposition of fees on information obtained from sources made available by today's technology. Highlights include the commodification of information, economics of access to information, library costs and user fees, cost benefits of automation, financial support for automation, and implications for collection…

Presents a holistic view of the management of licensed, networked information resources in a university library. Highlights include licensing and copyrights; collection development and acquisitions; aggregators, which combine electronic resources from disparate suppliers or locations into larger resource units for users; consortia; managing…

Four articles address issues of collecting, compiling, reporting, and interpreting statistics generated by automated library systems for administrative decision making. Topics include using a management information system to forecast growth and assess areas for downsizing; statistics for collection development and analysis; and online system…

Describes the Intelligent Reference Information System (IRIS) at the University of Houston libraries which includes a local area network of CD-ROM databases and an expert system to recommend reference sources. Effects of IRIS on public services management, bibliographic instruction, and collection development are discussed; and network licensing,…

Provides a description and assessment of the merger of the government publications division and the maps division at the San Diego State University (California) library that was necessitated by budgetary constraints. The impact on patrons is discussed, including reference assistance, arrangement of materials, reference and circulation policies,…

Describes factors in the current information searching environment that will affect collection emphasis, collector approaches, and user behaviors. Questions are raised about developing collections in an electronic era in terms of collection size, ownership considerations, content and selection practices, budgeting, and collection management.…

Describes beginnings, objectives, services and future developments of OhioLINK, the network for over 50 Ohio colleges and universities. Discusses the funding crisis and proposed solution; OhioLINK features (Central Catalog, inter-institutional patron online borrowing, core databases, document delivery, Internet connection, electronic journals, and…

The 16 articles in this issue focus on planning for future trends in public library administration. Topics discussed include leadership qualities; administrator education; collective bargaining; funding and budgeting; governance; user fees; collection management; community involvement and support; special population groups; services to educational…