This paper examines the impact of process mapping on the management of change in an academic library in a UK higher education institution. Book ordering has been highlighted by a group of subject librarians as being time-consuming and inefficient, detracting from their ability to respond to new challenges and opportunities. An action research…

This article updates a previous article published in 1992 that described the role of the access services manager in policy formation. Since that time, the access services department and mission has matured and evolved to a prominent position within the library organization. Technological changes and innovation in the marketplace of wired and…

Librarians often cringe when they hear the word copyright, when it is combined with electronic reserves the immediate impulse is to run away as far and as fast as possible. This paper presents the process used by the Armacost Library staff at the University of Redlands to develop and implement a copyright policy for the electronic reserve…

Presents a model which merges the concepts of entrepreneurship with those of strategic planning to create a library management system. Each step of the process, including needs assessment and policy formation, strategy choice and implementation, and evaluation, is described in detail. (CLB)

Circulation policies are guidelines used by staff and patrons when checking out materials. These policies usually address issues such as the number of items a patron may borrow, the length of time items may be kept, and if there will be consequences for nonreturn of materials. This article addresses issues library media specialists may want to…

Presentation of a scenario in which a city council imposes fees for public library services without consulting the library director or trustees is followed by three analyses of the situation, and ways in which it should be handled by the library director are suggested. (CLB)

Discusses the need for library directors to have micromanagement skills and presents five scenarios of problems that need micromanagement. Topics include knowing when to intervene, the need for strong personnel policies, relationships with councils and trustees, and the need for continuing education in management skills. (LRW)

Economic difficulties for the university library made it necessary to assess the library needs of faculty and students in teaching and research. Proposed are several functions for the library committee: a new linkage to the University, planning and management, and cost-benefit research. (Author)

Argues that the establishment of a solid working relationship with a competent lawyer is a regular part of the business of running a library, and provides practical advice on lawyer selection, fee arrangements, and the ground rules of legal representation. (RAA)

This handbook was assembled to aid Michigan communities in the establishment of district libraries, or libraries formed by united efforts and resources of two or more municipalities. Two major areas are covered, establishment and funding. The "Establishment" section outlines steps involved in the process, sample resolutions of…

Written to guide librarians and staff in all types of libraries, this manual describes steps in the processes of writing collection development statements and assessing library collections. The first section focuses on the collection development policy--the benefits of a written policy, who should write the statement, and elements to be included.…

Program presentations on issues related to bibliographic control and access to collections and business meeting minutes are combined in this report. Under the program title, "The Sum of the Parts: Sharing Responsibility," the following addresses are included: (1) "The Building Blocks: Elements in a System of Distributed…

Stressing the importance of the annual report as a library management tool, this article discusses the development of policy documents or statements, housekeeping documents (statistics, memos, correspondence), information communication, the results of effective communication, contact with the community, and management skills. A 10-item background…

Discusses a new library "ecology" in which interdependence is the dominant force, and the establishment of new operating mechanisms (e.g., a national periodicals center and a national library agency). The need for better ways to set basic policies and a more scientific method of management are also considered. (Author/JD)

Outlines the development of public library policies and relationships with local government. Discussed are the prototype library, the imbalance of funding between large and small libraries, lack of theory in library education, and implications of the collectivist theory. The need for strong leadership and evaluation of library programs is…